Summary
Overview
Work History
Education
Skills
Timeline
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Nirupan Pirakaspathy

Brampton,Canada

Summary

Highly motivated sales and analytics professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

2
2
years of professional experience

Work History

Mobile Sales Advisor

Best Buy
Woodbridge, ON
10.2023 - Current
  • Engaged with customers to understand their mobile device needs and provide personalized recommendations, resulting in increased sales and customer satisfaction.
  • Demonstrated in-depth knowledge of mobile technology, product features, and industry trends to effectively educate customers and assist with product selection.
  • Executed sales strategies to meet and exceed individual and team sales targets, contributing to overall store performance.
  • Handled customer inquiries and resolved issues promptly, ensuring a positive shopping experience.
  • Collaborated with team members to maintain an organized and inviting sales floor, including product displays and inventory management.
  • Conducted comprehensive training for new hires on sales techniques and product knowledge, resulting in improved team performance and enhanced customer engagement
  • Participated in ongoing training and development sessions to stay current on new products and sales techniques.

CO-OP Asset Management Data Analyst Assistant

City of Brampton
Brampton, ON
05.2023 - 08.2023
  • Ensured accuracy through meticulous data handling
  • Oversaw coordination for asset management projects.
  • Created synopses, presentations, audits, and reports using extrapolated data.
  • Collaborated on creation and modification of business proposals and bidding offers.
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Developed dashboards with Tableau to monitor key performance indicators.
  • Created predictive models to forecast customer behavior.

Sales Representative

Rogers Communications, Fido Worthington
Brampton, ON
11.2022 - 05.2023
  • Listened to customer needs and desires to identify and recommend optimal products and services.
  • Consistently exceeded monthly sales targets, driving revenue growth through proactive customer engagement and tailored product recommendations.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Utilized CRM software to track sales activities, manage leads, and generate reports, ensuring accurate forecasting and performance analysis.

Customer Care Representative

Marino's Auto Group
Etobicoke, ON
07.2022 - 11.2022
  • Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Answered customer inquiries over the phone and via email.
  • Collected and documented customer information to identify potential sales opportunities, and effectively communicated findings to the sales team at the dealership.
  • Resolved customer complaints promptly and professionally.

Education

Bachelor of Commerce - Business Technology and Management

Toronto Metropolitan University
Toronto, ON
04.2024

Skills

Technical:

  • SQL
  • Data Visualization (Tableau and Power BI)
  • Microsoft Word
  • Excel
  • PowerPoint
  • Data Analysis
  • BPMN
  • Enterprise Architect
  • Google Analytics
  • Microsoft Azure
  • AWS

Interpersonal:

  • Problem-Solving
  • Critical Thinking
  • Excellent Communication
  • Collaboratiion
  • Time Management
  • Detail-Oriented
  • Adaptability
  • Active-Listening
  • Relationship Building
  • Upselling strategies
  • Team Supervision

Timeline

Mobile Sales Advisor

Best Buy
10.2023 - Current

CO-OP Asset Management Data Analyst Assistant

City of Brampton
05.2023 - 08.2023

Sales Representative

Rogers Communications, Fido Worthington
11.2022 - 05.2023

Customer Care Representative

Marino's Auto Group
07.2022 - 11.2022

Bachelor of Commerce - Business Technology and Management

Toronto Metropolitan University

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Nirupan Pirakaspathy