Matthew Paredes
Clovis
Summary
Talented Outside Sales Representative multitasks and balances customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail.
Overview
26
26
years of professional experience
2000
2000
years of post-secondary education
Work History
Outside Sales Representative
Graybar Electric Company
Fresno
04.2023 - Current
- Developed strong relationships with clients to understand their needs.
- Collaborated with internal teams to ensure timely order fulfillment.
- Managed territory by identifying new business opportunities and prospects.
- Negotiated contracts and pricing to maximize customer satisfaction and loyalty.
- Resolved customer inquiries promptly to maintain service excellence.
Customer Service Representative
Graybar Electric Company
Fresno
09.2020 - 04.2023
- Handled day to day business of Graybar Fresno's largest accounts.
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Coordinated shipping and delivery logistics to ensure timely service fulfillment.
- Answered customer inquiries and provided accurate information regarding products and services.
Inside Sales Representative
Graybar Electric Company
Fresno
10.2018 - 09.2020
- Managed customer relationships through regular follow-ups and support.
- Collaborated with marketing to develop targeted sales campaigns.
- Utilized CRM systems to track leads and update customer information.
Inside Sales Representative
Allied Electric Motor Service
Fresno
04.2013 - 10.2018
- Managed customer relationships through regular follow-ups and support
- Answered incoming calls and emails from customers regarding orders and quotes
- Backed up the Sales Counter
Counter Salesperson
Allied Electric Motor Service
Fresno
11.2005 - 04.2013
- Assisted customers in selecting appropriate components.
- Processed sales transactions.
- Trained new employees
Warehouse Worker
Allied Electric Motor Service
Fresno
08.2001 - 11.2005
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments while adhering to safety protocols.
- Organized inventory shelves for easy access and accurate stock management.
- Pulled and double checked orders accurately
Delivery Driver
Allied Electric Motor Service
Fresno
06.1999 - 08.2001
- Delivered electrical components to clients across designated routes.
- Inspected vehicles for maintenance needs before and after deliveries.
- Loaded and unloaded products efficiently to ensure safe transportation.
Education
Sierra High School
Tollhouse, CASkills
- Client relationship management
- Territory management
- Contract negotiation
- Customer service
- Order processing
- Product knowledge
- Effective communication
Timeline
Outside Sales Representative
Graybar Electric Company
04.2023 - Current
Customer Service Representative
Graybar Electric Company
09.2020 - 04.2023
Inside Sales Representative
Graybar Electric Company
10.2018 - 09.2020
Inside Sales Representative
Allied Electric Motor Service
04.2013 - 10.2018
Counter Salesperson
Allied Electric Motor Service
11.2005 - 04.2013
Warehouse Worker
Allied Electric Motor Service
08.2001 - 11.2005
Delivery Driver
Allied Electric Motor Service
06.1999 - 08.2001
Sierra High School