Kelly Charron
Calgary
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
Cowboys Roofing
Calgary
11.2024 - 01.2025
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Ensured compliance with all applicable laws and regulations related to selling practices.
- Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Booked appointments with customers
- Scoped jobs at the customers home and provided an accurate quote to close the sale.
- Sending and receiving emails, phone calls and text messages with customers with strategic problem-solving skills
- Doing mathematical equations daily
- Building relationships with customers for good reviews and referrals
Barber
Okotoks Barber Shop
Okotoks
03.2016 - 11.2024
- Clipped, sheared, and straight bladed hair and beards into diverse cuts and fades for customers.
- Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
- Maintained inventory of supplies such as clippers, scissors, razors, products ect.
- Built and maintained a substantial clientele base through excellent customer service, and performance.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Shaved, trimmed and shaped beards and mustaches.
- Managed cash register transactions accurately.
- Greeted customers, provided consultation services and identified customer needs.
- Tracked personal tips and hours for book keeping.
Education
Master of Science - Addictions And Community Health Professional
Sundance College
Calgary, AB03-2026
Graduate Certificate - Cognitive Behavioural Training
DBT Training
Seton Day Hospital 03-2025
High School Diploma -
Ecole Composite High School of Fine Arts
Okotoks, Alberta06-2014
NL- National Lifeguard Certification - Bronze Medallion And Bronze Cross
Okotoks Recreational Centre
Okotoks, Alberta08-2011
Skills
- Client assessment
- Cognitive behavioral therapy
- Community outreach
- Data analysis
- Team collaboration
- Crisis intervention
- Effective communication
- Customer relationship management
- Closing techniques
- Mathematics
- Strategic account development
- Sales proposal creation
- Upselling and cross selling
- Lead generation
- Proven sales track record
- Analytical thinking
- Software sales proficiency
- Networking
- Account management
- Relationship building
- Entrepreneurial mindset
- Customer service
- Problem-solving
- Customer focused-service
- Active listening
- Virtual selling
- Performance tracking
- Friendly and cheerful
- Cognitive behavioural therapies
- Addiction assessment
- Case management
- Client relationship management
- Group facilitation
- Compliance regulations
- Empathy development
- Fade mastery
- Straight razor shaving
- Bald fades
- Beard trims
- Mustache grooming
- Scalp treatments
- Accurate money handling
- Outstanding client retention
- Customer service excellence
- Customer safety
- Client consultations
- Strong leader
- Behavioral therapy
- Addiction counseling
- Risk assessment
- Networking skills
- Conflict resolution
- Self-sufficient
References
References available upon request.
Timeline
Outside Sales Representative
Cowboys Roofing
11.2024 - 01.2025
Barber
Okotoks Barber Shop
03.2016 - 11.2024
Master of Science - Addictions And Community Health Professional
Sundance College
Graduate Certificate - Cognitive Behavioural Training
DBT Training
High School Diploma -
Ecole Composite High School of Fine Arts
NL- National Lifeguard Certification - Bronze Medallion And Bronze Cross
Okotoks Recreational Centre