Mateo Correa Hunt
London
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make meaningful contributions to the community.
Overview
8
8
years of professional experience
Work History
Sales Associate/ Education Specialist
Tokyo Smoke
04.2021 - 02.2024
- Promoted public safety by educating customers on legal compliance, safe storage to protect children and pets, and the dangers of impaired driving, ensuring customers understood the importance of using cannabis responsibly, in safe situations and recognizing signs of problematic use.
- Helped spearhead unionization of Tokyo Smoke locations in Thunder Bay with United Food and Commercial Workers Canada, Local 1006A. Resulting in better pay and work benefits for full-time sale associates.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly with patience and understanding, providing a welcoming store environment.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Barista
Boom Breakfast & Co.
08.2019 - 11.2019
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Prevented infections and maintained store professionalism, health and safety by cleaning and sanitizing work areas consistently, daily.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Used POS system to accurately enter orders and process payments.
Host/ Barista/ Sales Associate
C.A.F.E
12.2018 - 08.2019
- High trust and reliability enabled cross-training to handle different store roles including: coffee bar, sales, and BOH stations.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
- Opened and closed seating sections according to volume of guests.
- Collaborated with local bakeries to offer fresh pastries, complementing coffee menu
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly
Head Summer Camp Counselor
Camp Muskoka
04.2016 - 08.2018
- Fostered emotional growth among campers through mentoring sessions that encouraged self-reflection, personal goal-setting, and resilience-building strategies.
- Ensured camper safety through vigilant supervision and adherence to established camp policies.
- Oversaw and managed a team of five camp counselors, providing guidance, support, and mentoring to ensure the successful delivery of a positive camp experience for kids.
- Coordinated logistics for transportation, meals, equipment management, ensuring smooth daily operations.
- Demonstrated adaptability when faced with unexpected challenges or changes in plans while ensuring minimal disruption to scheduled activities.
- Led staff meetings to facilitate effective communication, provide updates, and ensure counselors were well-equipped to execute their responsibilities.
- Co-collaborated in implementing a weekly fitness routine for full-time employees to supplement health and wellness while on a summer contract.
- Acted as liaison between campers and parents, answering inquiries, providing updates on camp activities, and addressing any concerns or feedback in a professional and timely manner.
- Addressed behavioral issues promptly using conflict resolution techniques in line with camp philosophy.
Education
Certificate - Firefighter I & II, HAZMAT Awareness & Operations
Ontario Fire Academy
Mono, ON03-2025
Certificate - Emergency Medical Response (EMR)
Ontario Fire Academy
Mono, ON03-2025
Certificate - Emergency First Responder (EFR)
Ontario Fire Academy
Mono, ON02-2025
Diploma - Risk Management, Leadership And Wilderness Skills
NOLS
Lander, Wyoming10-2024
Bachelor of Science - Kinesiology
Lakehead Univeristy
Thunder Bay, ONCertificate - Leave No Trace
NOLS
Lander, Wyoming, USA10-2024
Skills
- Risk management
- Medical response
- Multilingual (Spanish and Portuguese)
- Map reading and navigation
- Cultural sensitivity
- Public speaking
- Conditions assessment and Observation
- Wilderness skills
- Outdoor ethics
- Leadership and Conflict resolution
- Proactivity and Adaptability
- Fitness and Agility
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Sales Associate/ Education Specialist
Tokyo Smoke
04.2021 - 02.2024
Barista
Boom Breakfast & Co.
08.2019 - 11.2019
Host/ Barista/ Sales Associate
C.A.F.E
12.2018 - 08.2019
Head Summer Camp Counselor
Camp Muskoka
04.2016 - 08.2018
Certificate - Firefighter I & II, HAZMAT Awareness & Operations
Ontario Fire Academy
Certificate - Emergency Medical Response (EMR)
Ontario Fire Academy
Certificate - Emergency First Responder (EFR)
Ontario Fire Academy
Diploma - Risk Management, Leadership And Wilderness Skills
NOLS
Bachelor of Science - Kinesiology
Lakehead Univeristy
Certificate - Leave No Trace
NOLS
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