Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Mateo Chu

Vancouver,BC

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Earls Kitchen + Bar
Vancouver
03.2022 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Rental Technician (Seasonal)

Cypress Mountain
Vancouver, British Columbia
11.2020 - 05.2023
  • Developed strategies to increase customer loyalty through promotional discounts or incentives.
  • Performed diagnostic tests on rental equipment to identify and address any issues.
  • Inspected, cleaned, and maintained rented equipment prior to customer use.

Landscaper

Isidore Landscapes Inc.
Vancouver, BC
04.2021 - 09.2021
  • Transported plants, turf and other materials to designated areas for installation.
  • Operated machinery such as bobcats or tractors when necessary.
  • Repaired walkways with pavers or concrete blocks when needed.

Education

Bachelor of Arts - Major in Psychology, Minor in Philosophy

University of British Columbia
Vancouver, BC
05-2026

Associate of Arts - Psychology

Corpus Christi College
Vancouver, BC
05-2024

Skills

  • Safe food handling
  • Wine service
  • Upselling techniques
  • Customer service
  • Effective communication
  • Conflict resolution

Certification

  • Food Safe Level 1
  • Serving it Right (2227207)

Affiliations

  • Regularly give formative talks to university guys at Glenwood Youth Centre

References

References available upon request.

Timeline

Server

Earls Kitchen + Bar
03.2022 - Current

Landscaper

Isidore Landscapes Inc.
04.2021 - 09.2021

Rental Technician (Seasonal)

Cypress Mountain
11.2020 - 05.2023

Bachelor of Arts - Major in Psychology, Minor in Philosophy

University of British Columbia

Associate of Arts - Psychology

Corpus Christi College

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Mateo Chu