Massouma Dansoko
Toronto
Summary
Dedicated and bilingual student with expertise in food preparation and handling, customer service, and maintaining a clean and organized environment. Skilled in managing point-of-sale systems and inventory, while effectively adhering to health and safety regulations, and ensuring customer satisfaction. I'm seeking a positive and collaborative work environment that would allow me to further develop my interpersonal and teamwork abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Liaison
Local Public Eatery
04.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bistro Attendant
Courtyard Towneplace Suites By Marriot
08.2022 - 08.2024
- Exhibited strong communication skills while interacting with customers, colleagues, and management.
- Maintained knowledge of menu items and advised customers on food selections as needed.
- Processed payments using cash registers and POS terminals accurately and efficiently.
- Demonstrated ability to handle customer inquiries and complaints in a professional manner.
- Handled inventory control measures such as ordering stock when needed or checking expiry dates.
Education
Bachelor of Arts - Social Sciences
University of Toronto
04-2028
Skills
- Bilingual
- Team Player
- Quick Learner
- Customer Service
- Food Safety
- Cleaning & Organization
- Cash Handling
- Phone Orders
- 3 Plating
Languages
French
Native or Bilingual
Certification
- Smart Serve Certified
Timeline
Server Liaison
Local Public Eatery
04.2025 - Current
Bistro Attendant
Courtyard Towneplace Suites By Marriot
08.2022 - 08.2024
Bachelor of Arts - Social Sciences
University of Toronto
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