KAELI WAGNER
Edmonton,Canada
Summary
Self-motivated and outgoing young professional with strong organizational and time management abilities, a high aptitude for problem-solving, excellent communication skills, and an upbeat and friendly attitude. Seeking an opportunity to apply skills and abilities in a customer service role for a local and reputable company.
Overview
2
2
years of professional experience
Work History
Server Liaison
Joey South Common
04.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Receptionist and Childcare Worker
La Fitness
08.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Bachelor of Arts - Bachelor of Communications: Major in Jouralism
MacEwan University
Edmonton, AB2028
ProServe Staff Training Certification -
AGLC
AGLC04.2022
Reel Facts VLT Staff Training Certification -
AGLC
04.2022
Academic Upgrading -
Alberta Education
Edmonton, Alberta01.2022
High School Diploma -
Strathcona High School
Edmonton, Alberta01.2021
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Life-long learner; able to listen to instructions, observe, and implement skills
- Leadership abilities used to supervise and delegate duties to teams of up to 25 volunteers
- Problem Solving
- Teamwork
- Time Management
- Organizational Skills
- Computer Literacy
- Adaptability
- Ethics
Community and Volunteer Experience
- Volunteer Performer - Various Community Events, - Throughout Alberta and B.C. - Ongoing
- Volunteer - Scoliosis Alberta - Edmonton, Alberta - 2017 - 2019
- Event Coordinator - Bent not Broken - A Journey through the Arts - Edmonton, Alberta - 2019
- Fundraising & Event Coordinator - Strathcona High School - Edmonton, Alberta - 2019
- Volunteer - Children's Ministry - Edmonton, Alberta - 2013-2017
References
References Available Upon Request
Timeline
Server Liaison
Joey South Common
04.2023 - 06.2024
Receptionist and Childcare Worker
La Fitness
08.2022 - 04.2023
Bachelor of Arts - Bachelor of Communications: Major in Jouralism
MacEwan University
ProServe Staff Training Certification -
AGLC
Reel Facts VLT Staff Training Certification -
AGLC
Academic Upgrading -
Alberta Education
High School Diploma -
Strathcona High School
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