MASSIMO DELLA FELICE
Summary
Extensive knowledge and experience with customer service in various fields. Committed to helping others through team cooperation, good sportsmanship, and motivation. Strong background in competitive sports and in-depth knowledge in the field of fitness and nutrition.
Overview
10
10
years of professional experience
Work History
RCMP Cadet
Government Of Canada
2025.03 - 2025.04
*Confirmed security clearance for Government of Canada
Security Guard
GardaWorld Security/US Consulate Montreal
2024.10 - 2025.03
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
*Confirmed security clearance for foreign government (United States)
Sales Associate Clothing
Sports Experts Carrefour Laval
2023.04 - 2024.05
- Customer Service – Helping clients with their clothing needs
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
BDC Call center
HGregoire St-Eustache
2022.03 - 2023.03
- Inbound and outbound calls (Customer service)
- Supporting clients’ needs with respect to purchasing or selling a vehicle
Housekeeper
St. Mary's Hospital
2020.12 - 2022.02
Grocery Stocker
Costco Wholesale
2020.04 - 2020.12
Bus Boy
Industry Pizzeria + Bar
2019.04 - 2020.03
Bus Boy
Pizzeria Sofia Rosemère
2018.09 - 2019.02
Retail Sales Associate
Ifoot Sports
2015.05 - 2018.08
Education
Diploma of College Studies - Natural Sciences
Vanier College
Montreal, QC2017-06
Bachelor of Education - Secondary Science And Technology
McGill University
Montreal, QC2022-02
Skills
- Customer service
- Verbal and written communication
- Nutrition counseling
- Self-discipline
- Integrity and honesty
Languages
English
Native or Bilingual
French
Native or Bilingual
Italian
Full Professional
Timeline
RCMP Cadet
Government Of Canada
2025.03 - 2025.04
Security Guard
GardaWorld Security/US Consulate Montreal
2024.10 - 2025.03
Sales Associate Clothing
Sports Experts Carrefour Laval
2023.04 - 2024.05
BDC Call center
HGregoire St-Eustache
2022.03 - 2023.03
Housekeeper
St. Mary's Hospital
2020.12 - 2022.02
Grocery Stocker
Costco Wholesale
2020.04 - 2020.12
Bus Boy
Industry Pizzeria + Bar
2019.04 - 2020.03
Bus Boy
Pizzeria Sofia Rosemère
2018.09 - 2019.02
Retail Sales Associate
Ifoot Sports
2015.05 - 2018.08
Diploma of College Studies - Natural Sciences
Vanier College
Bachelor of Education - Secondary Science And Technology
McGill University