MASIH MAHDI
Richmond Hill,Canada
Summary
Dedicated and customer-focused interpreter with expertise in medical and insurance industries. Proficient in multiple languages, with a strong background in providing accurate and timely translation services. Proven ability to work effectively in fast-paced environments and prioritize tasks to meet deadlines.
Overview
2
2
years of professional experience
Work History
Full-time Dari Interpreter
Language Line Solutions
04.2024 - Current
- Provide high-quality interpretation services for clients in the medical and insurance industries, ensuring accurate and timely communication between healthcare providers, patients, and insurance companies
- Interpret medical records, treatment plans, and insurance documents for patients with limited English proficiency
- Collaborate with interpreters and project managers to ensure seamless delivery of services
- Utilize Language Line's software to manage client interactions and maintain accurate records
Crew Trainer
McDonald's
01.2023 - 01.2024
- Trained new employees on operational procedures, resulting in a seamless transition into the team
- Managed a high volume of daily transactions with accuracy and attention to detail, ensuring high customer satisfaction rate
- Provided exceptional customer service, resolving customer complaints and issues promptly
Education
Bachelor of Health Management - Health Management
York University
04.2025
Ontario Secondary School diploma - undefined
Richmond Green Secondary School
Skills
- English, Persian (Farsi), Dari, Turkish; Microsoft Office Suite; Social Media; Customer service; Teamwork; Leadership; Time management
Timeline
Full-time Dari Interpreter
Language Line Solutions
04.2024 - Current
Crew Trainer
McDonald's
01.2023 - 01.2024
Ontario Secondary School diploma - undefined
Richmond Green Secondary School
Bachelor of Health Management - Health Management
York University
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