Masaki Kuroshima
Barrie,ON
Summary
IT & account consultant with over 12 years of experience in sales and marketing strategy development on IT platforms and over 8 years of experience managing organizations of 20-90+ people. Expertise in big data and Microsoft tools, with a proven track record of improving business results through data analysis and a Get Things Done mindset.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Account Manager
JFC International Inc
09.2024 - Current
- Developed and maintained strong client relationships, leading to a 10% increase in new customer acquisition.
- Managed a diverse portfolio of accounts, consistently conducting 100+ face-to-face meetings per month through proactive communication and strategic client visits.
Vice General Manager
Rakuten Group, INC.
08.2012 - 04.2024
- Played a key role in achieving division sales target of $330 million in 2023, driving 130% year-on-year growth despite challenges from the COVID-19 pandemic.
- Developed and implemented marketing strategies that successfully increased market share by 6.6 percentage points over a two-year period.
- Conducted market research and delivered strategic presentations on company direction and tourism industry trends to over 200 clients, 2-3 times per year.
- Managed global partnerships with Marriott Group and IHG Hotels, securing competitive rates and exclusive offers to enhance value for clients.
- Assisted executives during client sales calls and overseas inspections, preparing comprehensive reports and materials for weekly and monthly meetings.
Associate Sales Consultant
H.I.S. Co.,Ltd.
03.2009 - 07.2012
- Promoted air tickets and package tours to customers, improved sales, and trained and supervised 4 junior staff in the team.
Education
MBA - Business Administration
Hult International Business School
Boston,MA,USA08.2024
BBA - International Economics
Kanagawa University
Kanagawa,Japan03.2007
Skills
- Account Management
- Teamwork and Collaboration
- Strategic Planning
- Client Relationship Management
- Customer Satisfaction
- Goal-Oriented
- Networking skills
- Account development
- Sales Reporting
- Marketing
- Business development and planning
- Sales Analysis
Certification
- Nissho Bookkeeping 3rd grade, financial
- Certified General Travel Services Manager, 2020
- Attract and Engage Customers with Digital Marketing Google,2024
- Initiating and Planning Projects,IrvineUniversity of California, Irvine,2024
Awards
- Project Second Prize, 2018
- Solidarity: Succeed as a Team Grand Prize, 2020
- Hiroshi Mikitani Award, 2021, Rakuten in-house awards
Timeline
Account Manager
JFC International Inc
09.2024 - Current
Vice General Manager
Rakuten Group, INC.
08.2012 - 04.2024
Associate Sales Consultant
H.I.S. Co.,Ltd.
03.2009 - 07.2012
MBA - Business Administration
Hult International Business School
BBA - International Economics
Kanagawa University
- Nissho Bookkeeping 3rd grade, financial
- Certified General Travel Services Manager, 2020
- Attract and Engage Customers with Digital Marketing Google,2024
- Initiating and Planning Projects,IrvineUniversity of California, Irvine,2024
Similar Profiles
William CoxWilliam Cox
Truck Driver at JFC InternationalTruck Driver at JFC International
Jashanjit KaurJashanjit Kaur
Office Administrative at JFC International CanadaOffice Administrative at JFC International Canada
Takafumi DoiTakafumi Doi
Sales Representative at JFC InternationalSales Representative at JFC International