Mary Smitha Justin
North Bay,ON
Summary
Hardworking professional with experience in store operations, administrative support, account management, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
15
15
years of professional experience
Work History
Store Associate
Sri Ras Hypermarket
Trivandrum, Kerala, India
08.2007 - 07.2010
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Logged reports, expenses, receipts, and sales in company database.
- Approached browsing customers to initiate conversations to determine buying preferences.
ACCOUNTANT ASSISTANT
Blue Sky Travels And Tours
12.2008 - 08.2022
- Analyzed financial data to identify discrepancies and generate financial reports for management review.
- Kept accounting ledgers up-to-date by verifying and posting account transactions.
- Paid employees after receiving and verifying expense reports and requests for advances.
- Assisted senior accountants with preparing monthly and yearly closings.
- Posted customer payments by recording cash, check, and credit card transactions.
- Verified the accuracy of invoices and other accounting documents or records.
- Followed up with customers to support satisfaction and resolve any issues.
- Coordinated with other departments to verify customer order fulfillment.
- Made appropriate account corrections to resolve customer problems.
Education
Diploma - ELECTRONICS AND TELECOMMUNICATION ENGINEERING
School of Engineering
Trivandrum, KERALA, INDIA 05.2000
Skills
- Customer Traffic Management
- Monthly Audits
- Customer Assistance
- Stockroom Management
- Critical Thinking
- Time Management
- Business Operations and Forecasting
- Goal-Driven
- Team Goals
- Meeting Sales Goals
Timeline
ACCOUNTANT ASSISTANT
Blue Sky Travels And Tours
12.2008 - 08.2022
Store Associate
Sri Ras Hypermarket
08.2007 - 07.2010
Diploma - ELECTRONICS AND TELECOMMUNICATION ENGINEERING
School of Engineering