Mary Rissabelle Emelo
Richmond,BC
Summary
Dynamic Assistant Manager at McDonald’s with a proven track record in enhancing customer satisfaction and fostering team collaboration. Expert in problem-solving and strategic planning , I successfully improved operational accuracy and cultivated a positive work environment, leading to increased service quality and customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald’s
09.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Flight Attendant Preparation Program - Flight Attendant
Eton College
Vancouver, BC06.2025
Skills
- Customer service
- Time management
- Team leadership
- Problem-solving
- Decision-making
- Money handling
- Goal setting
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Certification
First Aid Training Level 1 and Food Safety Certification
Timeline
Assistant Manager
McDonald’s
09.2018 - Current
Flight Attendant Preparation Program - Flight Attendant
Eton College
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