Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MARY ENEH

Vancouver,BC

Summary

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Overview

11
11
years of professional experience

Work History

Relationship Officer

Rogers Communications
01.2024 - Current
  • Conducted comprehensive financial analyses to identify potential risks and recommend appropriate mitigation strategies to senior management.
  • Increased referral business by actively networking within the community and participating in local events representing the bank.

Relationship Officer

Parallex Bank
08.2022 - 09.2023
  • Retained valuable customers by identifying opportunities for account expansion and addressing areas of concern before they escalated.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.

Relationship Officer

Keystone Bank
05.2020 - 06.2021
  • Oversaw complex transactions involving multiple parties ensuring smooth execution without compromising compliance requirements.
  • Facilitated meetings and discussions between clients, sales and delivery teams.

Relationship Officer

Fidelity Bank
09.2017 - 06.2019
  • Improved client onboarding experience by streamlining documentation processes and setting clear expectations from the outset.
  • Assisted branch manager in developing strategic initiatives aimed at increasing overall profitability while maintaining excellent service standards.

Relationship Officer

First City Monument Bank
09.2013 - 08.2017
  • Established strong client relationships by conducting regular meetings and providing exceptional customer service.
  • Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
  • Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
  • Collaborated with cross-functional teams to develop new products and services for the bank''s clientele.

Education

MBA - Business Administration

UNIVERSITY CANADA WEST
01.2025

Skills

  • Persuasion techniques
  • Creativity and Innovation
  • Financial Acumen
  • Marketing knowledge

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Relationship Officer

Rogers Communications
01.2024 - Current

Relationship Officer

Parallex Bank
08.2022 - 09.2023

Relationship Officer

Keystone Bank
05.2020 - 06.2021

Relationship Officer

Fidelity Bank
09.2017 - 06.2019

Relationship Officer

First City Monument Bank
09.2013 - 08.2017

MBA - Business Administration

UNIVERSITY CANADA WEST
MARY ENEH