Mary Beth Trendos
Georgetown,ON
Summary
Driven shop owner with a proven track record of enhancing store revenue. Excels in networking and customer service, significantly boosting client satisfaction. Expert in business operations and staff training, adept at adapting strategies to meet market demands. Successfully managed and grew a loyal customer base, demonstrating exceptional community engagement and local market understanding.
Overview
7
7
years of professional experience
Work History
Shop Owner
Trendos Interiors
09.2017 - 04.2024
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer issues effectively, resolving problems quickly to maintain overall satisfaction levels among clientele.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
- Managed day-to-day business operations.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
Education
Graduate Certificate - Home Staging & Design
Home Staging Institute
03.2024
High School Diploma -
St. Thomas Aquinas Secondary School
Brampton, ON06.1995
Skills
- Networking and partnerships
- Business Operations
- Store maintenance
- Staff hiring and training
- Social Media Marketing
- Customer service expertise
- Community Engagement
- Local market understanding
Languages
English
Native or Bilingual
Timeline
Shop Owner
Trendos Interiors
09.2017 - 04.2024
Graduate Certificate - Home Staging & Design
Home Staging Institute
High School Diploma -
St. Thomas Aquinas Secondary School
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