Zachary imrie
Digby,NS
Summary
Results-oriented professional with extensive experience in Business Operations and Customer Engagement at Third Eye Gaming Lounge. Expertise in material management and client relationship development, complemented by strong team training and service enhancement skills. Proven ability to thrive in high-pressure environments, driving operational success and service excellence.
Overview
16
16
years of professional experience
Work History
Shop Owner
Third Eye Gaming Lounge
08.2023 - Current
- Oversaw daily operations, ensuring optimal customer service and satisfaction.
- Managed inventory levels using point-of-sale systems to streamline stock management.
- Developed promotional strategies to enhance customer engagement and drive sales.
Sales Agent
Arndts Landscaping
04.2019 - 05.2022
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted thorough assessments of customer needs to provide tailored landscaping solutions.
- Collaborated with team members to streamline sales processes and improve service delivery.
- Trained new sales agents on product knowledge and effective selling techniques.
Construction Foreman
Lynnwood Homes
06.2010 - 09.2020
- Supervised daily operations of construction projects, ensuring adherence to safety standards and timelines.
- Coordinated materials procurement, optimizing supply chain processes for project efficiency.
- Trained and mentored junior crew members on best practices and equipment usage.
- Monitored project progress, identifying potential delays and implementing corrective measures.
Education
Bachelor of Arts - Ancient History
University of Guelph
GuelphSkills
- Networking and partnerships
- Business operations
- Community engagement
- Sales training
- Customer assistance
- Resilience under pressure
- Adaptability to change
- Managing materials
- Crew oversight
Timeline
Shop Owner
Third Eye Gaming Lounge
08.2023 - Current
Sales Agent
Arndts Landscaping
04.2019 - 05.2022
Construction Foreman
Lynnwood Homes
06.2010 - 09.2020
Bachelor of Arts - Ancient History
University of Guelph