Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Mary Ann Bien Sicat

Ottawa,Canada

Summary

Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.


Reliable employee seeking any position. Offering excellent communication and good judgment.


Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.


Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.


Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Child Care Provider

Dr. Darrell Lewis And Dr. Marie Noland
01.2022 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Read stories, sang songs and facilitated creative play.
  • Encouraged children's emotional and social development.

Administrative Medical Assistant

Evans Medical Centre
03.2021 - Current
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Received and routed laboratory results to correct clinical staff members.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Production Worker

Farm boy Distribution Centre
01.2017 - 09.2020
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Cashier

Gateway Newsstand (Rideau)
02.2019 - 02.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Tim Hortons
08.2015 - 01.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Medical Office Administrative

Algonquin Careers Academy
Ottawa, Ontario
04.2021

Nursing Assistant

Asian College of Science And Technology
Pampanga, Philippines
04.2010

Skills

  • Charting and Clinical Documentation
  • Multi-Line Phone Systems
  • Taking Client Histories
  • Preparing Treatment Rooms
  • Organization and Time Management
  • Office Management
  • Medical Records Verification
  • Patient Health Information Access
  • Referral Arrangements
  • Computer Proficiency
  • Patient History Collection
  • Meal Planning and Preparation

Certification

  • CMAA - Certified Medical Administrative Assistant

Additional Information

References:


Dr. Ali Marzuk

613-809-6818


Julie Rose Turris

1-778-989-4646



Timeline

Child Care Provider

Dr. Darrell Lewis And Dr. Marie Noland
01.2022 - Current

Administrative Medical Assistant

Evans Medical Centre
03.2021 - Current

Cashier

Gateway Newsstand (Rideau)
02.2019 - 02.2020

Production Worker

Farm boy Distribution Centre
01.2017 - 09.2020

Cashier

Tim Hortons
08.2015 - 01.2017

Medical Office Administrative

Algonquin Careers Academy

Nursing Assistant

Asian College of Science And Technology
  • CMAA - Certified Medical Administrative Assistant
Mary Ann Bien Sicat