Mary Ann Bien Sicat
Ottawa,Canada
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Reliable employee seeking any position. Offering excellent communication and good judgment.
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child Care Provider
Dr. Darrell Lewis And Dr. Marie Noland
2022.01 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept notes of behavior issues, food served, and medications administered to children.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
Administrative Medical Assistant
Evans Medical Centre
2021.03 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Production Worker
Farm boy Distribution Centre
2017.01 - 2020.09
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Took on additional shifts during peak work periods to keep projects on schedule.
Cashier
Gateway Newsstand (Rideau)
2019.02 - 2020.02
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Tim Hortons
2015.08 - 2017.01
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Medical Office Administrative
Algonquin Careers Academy
Ottawa, Ontario04.2021
Nursing Assistant
Asian College of Science And Technology
Pampanga, Philippines04.2010
Skills
- Charting and Clinical Documentation
- Multi-Line Phone Systems
- Taking Client Histories
- Preparing Treatment Rooms
- Organization and Time Management
- Office Management
- Medical Records Verification
- Patient Health Information Access
- Referral Arrangements
- Computer Proficiency
- Patient History Collection
- Meal Planning and Preparation
Certification
- CMAA - Certified Medical Administrative Assistant
Additional Information
References:
Dr. Ali Marzuk
613-809-6818
Julie Rose Turris
1-778-989-4646
Timeline
Child Care Provider
Dr. Darrell Lewis And Dr. Marie Noland
2022.01 - Current
Administrative Medical Assistant
Evans Medical Centre
2021.03 - Current
Cashier
Gateway Newsstand (Rideau)
2019.02 - 2020.02
Production Worker
Farm boy Distribution Centre
2017.01 - 2020.09
Cashier
Tim Hortons
2015.08 - 2017.01
Medical Office Administrative
Algonquin Careers Academy
Nursing Assistant
Asian College of Science And Technology
- CMAA - Certified Medical Administrative Assistant
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