ARSHPREET SINGH

Tactical Security Guard
Securiguard Services Ltd. – Shepherds of Good Hope (Homeless Shelter), Ottawa
August 2023 – Present

Overview:
Assigned to one of Ottawa’s highest-risk environments, providing tactical security services at a shelter supporting individuals experiencing homelessness, substance abuse, and mental health challenges. Operate in a role closely aligned with correctional work, emphasizing control, safety, and behavioral management under pressure.

Key Responsibilities:

• Maintain security and order in a dynamic and unpredictable environment with elevated risk factors.
• Conduct regular patrols, monitor high-risk individuals, and respond swiftly to incidents involving violence, weapons, or overdose situations.
• Trained and authorized in the use of handcuffs and defensive tools (baton) to safely detain individuals when required.
• Apply de-escalation and crisis intervention techniques to manage aggressive or intoxicated individuals with minimal force.
• Collaborate with emergency responders, shelter staff, and law enforcement to maintain safety and ensure proper handling of incidents.
• Administer First Aid and CPR in medical emergencies, often acting as the first responder on scene.

Key Achievements:

• Successfully conducted 25+ arrests, including those involving weapons, narcotics, and violent behavior, while maintaining full compliance with legal and ethical protocols.
• Provided life-saving interventions in over 50+ critical incidents, including opioid overdoses and medical crises.
• Maintained professional composure under extreme pressure, earning recognition for sound judgment and resilience.

Relevant Certifications:

• Tactical Handcuffing & Baton Certification
• Standard First Aid & CPR Level C + AED
• Crisis Prevention and De-escalation Training
• WHMIS & Occupational Health and Safety Awareness

Core Competencies:

• Risk Assessment & Inmate-like Behavioral Management
• Conflict Resolution & Crisis De-escalation
• Use of Force Continuum Awareness
• Incident Reporting & Documentation
• Teamwork in High-Stress Environments

Security Guard
Securiguard Services Ltd.
LCBO Warehouse & VIA Rail Ottawa | [Month, Year] – Present

Key Responsibilities:

LCBO Warehouse:

• Conduct regular interior and exterior patrols to ensure the safety and security of the facility.
• Monitor surveillance systems (CCTV) to detect and prevent unauthorized access, theft, and property damage.
• Respond to incidents, identify suspicious activity, and follow escalation protocols when necessary.
• Maintain accurate and detailed incident and shift reports for internal and client review.

VIA Rail Ottawa:

• Patrol station premises and conduct checkpoint inspections to ensure compliance with safety protocols.
• Perform traffic control duties to manage the flow of vehicles and pedestrians efficiently and safely.
• Log and monitor train arrival and departure times to support operational coordination.
• Complete comprehensive end-of-shift reports documenting all relevant observations and incidents.

Core Competencies:

• Surveillance and threat detection
• Incident response and reporting
• Access and traffic control
• Strong situational awareness
• Professional communication and public interaction

Security Guard – Patrol & Stationary
Signal of Ottawa, Ottawa, ON
January 2023 – August 2023

• Worked at busy places like Walmart stores and hotels, helping to keep people and property safe.
• Did regular patrols inside and outside to stop theft, watch for any problems, and keep the area secure.
• Stood at the entrance of stores for long shifts (up to 10 hours), watching for any suspicious behavior.
• Helped stop small issues from turning into bigger problems by staying alert and using calm communication.
• Reported any incidents clearly and worked with store or hotel staff and police when needed.

Skills Used:

• Staying alert and watching for risky behavior
• Responding calmly to problems or disturbances
• Writing reports about what happened during the shift
• Talking respectfully with the public and team members
• Keeping control in busy and high-pressure situations