Summary
Overview
Work History
Education
Languages
quilting, stain glass
Timeline
Generic

Maryann Ethier

Courtenay,BC

Summary

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity. Guest-oriented hotel manager offering more than [Number] years of experience in hospitality and tourism industries. Self-starter providing valuable service to clients and tourists. Successful management background at reputable hotels and resorts.

Overview

41
41
years of professional experience

Work History

Motel Manager

Departure Bay Motel
05.2017 - 06.2023
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Increased customer service ratings through personable service.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Prepared monthly resort audits for review.
  • Provided services efficiently and with high level of accuracy.

Head Custodian

School Distrrict 71
05.1982 - 06.1999
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Organized daily cleaning schedules for custodial team.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Reported vandalism or other damage to property to supervisor.

Education

High School Diploma -

George Vanier
Oshawa, ON
06.1971

Languages

English
Full Professional

quilting, stain glass

ejoying quilting, it is very relaxing.

Timeline

Motel Manager

Departure Bay Motel
05.2017 - 06.2023

Head Custodian

School Distrrict 71
05.1982 - 06.1999

High School Diploma -

George Vanier

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Maryann Ethier