Mary Ann Carino
Spruce Grove
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented food service professional with experience in Food and Beverage Server role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sandwich Artist/Food Counter Attendant
Subway Restaurants
04.2019 - Current
- Greeted guests, promoted specials, and took orders.
- Prepares and make sandwich for the customers.
- Expedited order processing for increased efficiency in high-volume periods.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Ensure the highest quality of both food and service at any and all service periods
- Accurately operated cash register to process customer payments.
Food & Beverage Server
Smitty's Family Restaurant
09.2014 - 12.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Served food and beverages promptly with focused attention to customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints diplomatically while maintaining composure under pressure situations in the restaurant environment.
- Present bills to customers and accept payments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Food and Beverage Server
Ernie O's Restaurant And Pub
10.2008 - 06.2013
- Greeted customers in a friendly and courteous manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Education
Web Design And Development -
ABM College
Calgary, AB03.2023
Skills
- Professionalism and Courtesy
- Cash Register Operation
- POS Systems
- Alcohol Service
- Handling Complaints
- Customer Relations
- Dependable and honest
Languages
English
Full Professional
Certification
- Proserve Certification
Timeline
Sandwich Artist/Food Counter Attendant
Subway Restaurants
04.2019 - Current
Food & Beverage Server
Smitty's Family Restaurant
09.2014 - 12.2018
Food and Beverage Server
Ernie O's Restaurant And Pub
10.2008 - 06.2013
Web Design And Development -
ABM College
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