Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maryam Fereydooni

Vancouver,BC

Summary

Reliable and upbeat Seller successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Shop Seller

Hyper Star
05.2021 - 01.2024
  • Managed inventory to ensure well-stocked store and timely fulfillment of customer orders.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to maintain clean, organized, and visually appealing store environment.
  • Processed transactions efficiently, ensuring accurate pricing and payment handling.
  • Helped managers with daily checklists and last-minute requirements.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Shop Seller

Soroush Supermarket
04.2018 - 04.2021
  • Managed inventory to ensure well-stocked store and timely fulfillment of customer orders.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Processed transactions efficiently, ensuring accurate pricing and payment handling.
  • Collaborated with team members to maintain clean, organized, and visually appealing store environment.
  • Handled high-pressure situations calmly, addressing multiple customer needs simultaneously without sacrificing quality of service.
  • Managed approximately 10 complex situations per day made by unsatisfied customers successfully.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.

Education

Bachelor of Science - Business Economics

Islamic Azad University Of Astara
Iran
06.2005

Skills

  • Safety and Cleanliness Standards
  • Honest and Dependable
  • Reliable and Responsible
  • Merchandise Receiving and Handling
  • Customer Needs Assessment
  • Computer Proficiency and Microsoft Office
  • Creative Thinking
  • Adaptable and Flexible
  • Friendly and Helpful
  • Exceeding Customer Expectations
  • Positive Customer Engagement
  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Inventory and Stocking
  • Documentation And Reporting
  • Basic Mathematics
  • Product and Service Sales
  • Payment Processing
  • Customer Service
  • Customer Assistance

Languages

English
Limited Working
Persian
Native or Bilingual
German
Elementary

Timeline

Shop Seller

Hyper Star
05.2021 - 01.2024

Shop Seller

Soroush Supermarket
04.2018 - 04.2021

Bachelor of Science - Business Economics

Islamic Azad University Of Astara

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Maryam Fereydooni