Summary
Overview
Work History
Education
Skills
Timeline
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Mary Ritchie

Windsor,ON

Summary

Dedicated PSW with experience at Canadian College, excelling in compassionate care and emotional support. Proven ability to monitor vital signs and enhance patient comfort through effective meal preparation and empathetic communication. Committed to maintaining high standards of care and ensuring patient satisfaction in every interaction.

Overview

15
15
years of professional experience

Work History

PSW

CanadianCollege
08.2024 - 03.2025
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.

Housekeeping Room Attendant

Marriott
03.2022 - 05.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Cashier

Dollarrama
06.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Cleaned doors and carts for covid pandemic

Cashier-drive Thru

Tim Hortons
02.2019 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Cleared and wiped tables clean bathrooms

Cleaning Crew Member

Casino Team Center
12.2009 - 02.2014
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Cleaned casino offices and kitchens and bathrooms

Education

High School Diploma -

Pass Adult Center
Windsor, ON
05-2012

Skills

  • Meal preparation
  • Emotional support
  • Vital signs monitoring
  • Compassionate care

Timeline

PSW

CanadianCollege
08.2024 - 03.2025

Cashier

Dollarrama
06.2022 - 11.2022

Housekeeping Room Attendant

Marriott
03.2022 - 05.2023

Cashier-drive Thru

Tim Hortons
02.2019 - 08.2019

Cleaning Crew Member

Casino Team Center
12.2009 - 02.2014

High School Diploma -

Pass Adult Center

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Mary Ritchie