Mary Ritchie
Windsor
Summary
Compassionate and dedicated Personal Support Worker with experience at Canadian College, skilled in meal preparation and emotional support. Proven ability to enhance patient comfort and well-being through respectful communication and reliable care. Committed to maintaining safety and hygiene standards, ensuring a nurturing environment for all clients.
Overview
24
24
years of professional experience
Work History
Psw
Canadian College
09.2024 - 04.2025
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built trust-based relationships with clients through consistent reliability and punctuality in attending scheduled appointments.
- Provided safe mobility support to help patients move around personal and public spaces.
Cahsier
Tim Hortons
02.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Casino Team Center
Ambassador Building Maintance
03.2012 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Office cleaning, cuticles ,and offices
- Dusting,Vacuming,Kitchens,Bathrooms
Office Cleaner Lawyers
Canada Building
12.2000 - 03.2003
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Education
PSW - PSW And Job Club Course And Hospitality
Canadian College
Windsor, ON04-2025
Skills
- Meal preparation
- Emotional support
- Vital signs monitoring
- Compassionate care
- Housekeeping tasks
- Toileting support
- Fall prevention
- Respectful and compassionate
- Team collaboration
- Elderly care
- COVID-19 safety policies
- First aid and safety
- Daily living assistance
Timeline
Psw
Canadian College
09.2024 - 04.2025
Cahsier
Tim Hortons
02.2018 - 03.2019
Casino Team Center
Ambassador Building Maintance
03.2012 - 11.2018
Office Cleaner Lawyers
Canada Building
12.2000 - 03.2003
PSW - PSW And Job Club Course And Hospitality
Canadian College
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