Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Mary Land

Tecumseh,Canada

Summary

Dedicated administrative professional with extensive experience in accounts receivable, accounts payable, and payroll, committed to ensuring smooth office operations. Proven ability to thrive under pressure while maintaining accuracy and independence, contributing significantly to team success. Highly organized and adept at multitasking, consistently meeting deadlines across various timeframes. Strong interpersonal skills foster effective collaboration with peers and staff, while a willingness to learn and adapt ensures readiness for any administrative challenges.

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.

Overview

26
26
years of professional experience

Work History

Guest Relations Associate

Stillwater Skin and MedSpa
04.2025 - Current
  • Cultivated a friendly and accommodating atmosphere by delivering high-quality customer service to all guests.
  • Resolved guest inquiries and complaints promptly, contributing to improved guest experiences.
  • Managed appointment coordination through scheduling software to enhance operational efficiency.
  • Reviewed and updated operational standards and procedures to maintain compliance and effectiveness.

Assistant

Parkwood Outreach Centre
10.2025 - Current
  • Streamlined administrative processes, improving operational efficiency and service delivery.
  • Coordinated outreach programs to enhance community engagement and support initiatives.
  • Implemented feedback mechanisms to gather insights for continuous improvement of services.
  • Managed scheduling of events, ensuring optimal resource allocation for successful execution.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
  • Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

Accounts Manager

Parkwood Gospel Church, Windsor
12.1999 - 10.2024
  • Input weekly all financial donations into database and prepare weekly deposit reports.
  • Ensure 100% accuracy of annual income tax receipts.
  • Post and pay all invoices as required and prepare monthly statements.
  • Reconcile monthly bank statements.
  • Assist with reception duties as needed and ensure all follow-up calls pertaining to accounts payable and receivables are completed.
  • Responsible for the reconciliation of the petty cash as well.
  • Use QuickBooks Pro
  • Strong skills MS Access
  • Very knowledgeable in Microsoft Office suite: WORD, Office, Teams, and Excel
  • Managed financial reporting and budgeting processes to ensure fiscal responsibility.
  • Streamlined accounting procedures, improving accuracy of financial records and reconciliation tasks.
  • Oversaw preparation of quarterly financial statements, ensuring compliance with nonprofit regulations.
  • Utilized accounting software to track donations, manage expenses, and generate reports for stakeholders.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
  • Strengthened relationships with key clients, leading to increased repeat business.
  • Streamlined account management processes for better organization and time management.
  • Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
  • Optimized internal communication between departments to address client inquiries efficiently and accurately.
  • Proactively communicated updates and changes in company policies to clients, ensuring their understanding and compliance.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Built relationships with customers and community to promote long term business growth.

Purchasing Assistant

Black and McDonald, NextStar Battery Plant Project
11.2023 - 03.2025
  • Scan and input accurately packing slips.
  • Match invoice and packing slips to be paid.
  • Keep all various department files from MRs, packing slips, and invoices accurately filed.
  • Contact various vendors for any discrepancies or missing packing slips, all in a timely manner.

Education

Honours Bachelor of Commerce -

UNIVERSITY OF WINDSOR
Windsor, Ontario

Bachelor of Arts - Psychology

UNIVERSITY OF WINDSOR
Windsor, Ontario

Skills

  • Time management
  • Team collaboration
  • Verbal and written communication
  • Data entry
  • Workload management
  • File and record keeping
  • Schedule and calendar management
  • Office administration
  • Administrative tasks and support
  • Event planning
  • File management
  • Multitasking and organization

Languages

English
Full Professional

Interests

Mother of two beautiful daughters, the world’s best grandson and granddaughter; enjoy cooking, baking and cake decorating, entertaining, love to sing and have sung in choir for over 40 years

Timeline

Assistant

Parkwood Outreach Centre
10.2025 - Current

Guest Relations Associate

Stillwater Skin and MedSpa
04.2025 - Current

Purchasing Assistant

Black and McDonald, NextStar Battery Plant Project
11.2023 - 03.2025

Accounts Manager

Parkwood Gospel Church, Windsor
12.1999 - 10.2024

Honours Bachelor of Commerce -

UNIVERSITY OF WINDSOR

Bachelor of Arts - Psychology

UNIVERSITY OF WINDSOR
Mary Land