Mary Désjardins
Halifax,Canada
Summary
Experienced in creating top-notch beverages and delivering outstanding customer service. Prioritizes teamwork for seamless operations and efficient customer satisfaction. Adaptable and dependable, thrives in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management while maintaining a friendly and approachable demeanor.
Overview
7
7
years of professional experience
Work History
Barista/ Server
Dilly Dally Coffee Cafe
02.2020 - Current
- Operate cash, handle POS and resolve systematic errors
- Serve caffeine and kindness efficiently and enthusiastically
- Upsell on items, keep track of stock and organize retail
- Create vibrant signs to promote in season items
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Server/ Bartender
The Garden
05.2023 - 09.2023
- Provide extensive knowledge of food and drink menus to guests
- Served food and beverages promptly with focused attention to guest needs
- Make and serve in-house cocktails, food, and other beverages
- Organize and log reservations and parties
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
Bartender/ Server/ MOD
Foggy Goggle
10.2021 - 02.2023
- Bar requisition (Ordering alcohol, and restaurant supplies)
- Prepared and served handcrafted drinks and food
- Operate Cash (Aloha bar system)
- Create signature cocktail recipes for the bar
- Change kegs, stocking liquor, counting and recording cash outs for "end of day" sales
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Associate
Zumiez
11.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges and refunds in accordance with store policy
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations
- Prepared merchandise for sales floor by pricing or tagging
Education
No Degree - Jewellery And Silversmithing Intro Course
NSCAD University
Halifax, NS09-2022
GED -
NSCC Akerley Campus
Halifax, NS09-2020
Skills
- Friendly and outgoing
- Time management
- Team player
- Attention to detail
- High communication skills, multitasking and setting a fun tone for guest interactions
- Time efficiency
- Enjoys challenges and responsibility
- Learning agility and handles change with a smile
- Knows and demonstrates the important balance of consistency, efficiency, and care
- Natural team leader
- Handles stressful situations with ease and solve problems quickly under pressure
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Server/ Bartender
The Garden
05.2023 - 09.2023
Bartender/ Server/ MOD
Foggy Goggle
10.2021 - 02.2023
Barista/ Server
Dilly Dally Coffee Cafe
02.2020 - Current
Sales Associate
Zumiez
11.2017 - 07.2018
No Degree - Jewellery And Silversmithing Intro Course
NSCAD University
GED -
NSCC Akerley Campus
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