Marwan Nasta
Windsor,Canada
Summary
Skilled Special Constable possessing relevant experience in maintaining law and order, responding to emergencies, and interacting with diverse communities. Strengths include strong communication skills, critical thinking, and commitment to public safety. Noted for making significant impact by improving community relations and implementing effective crime prevention strategies. A focused professional offering a proven history of fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Special Constable
University of Windsor
Windsor, ON
07.2023 - Current
- Collaborated with Windsor Police to uphold legal standards and effectively manage campus-related incidents.
- Investigated incidents and apprehended offenders within university properties and affiliated colleges, maintaining a secure environment.
- Served summonses, subpoenas and other legal documents issued by courts of law or other authorities.
- Conducted searches for missing persons, stolen property or contraband items.
- Attended incidents of crime and disorder, conducted investigations, made arrests and took statements.
- Responded to emergency calls from the public relating to incidents such as fires, accidents or disturbances.
- Monitored security systems such as CCTV cameras and alarm systems.
Security Guard
Paladin Security
Windsor, Canada
01.2018 - Current
- Maintained a safe and secure environment for all patients, visitors, and employees.
- Responded to stressful situations such as aggressive and mentally unstable patients along with managing visitor complaints.
- Completed reports by recording observations, the incident, and obtaining signatures.
- Experience working within a fast-paced, highly stressful, and challenging environment as demonstrated through my employment with Paladin.
- De-escalate all situations with extremely aggressive, combative, and unpredictable individuals.
- Transport and interact with individuals in locked down units.
- Monitor and control all access points on hospital property.
- Recognized for outstanding performance at Windsor Regional Hospital, awarded 'Above and Beyond' for assisting the staff and patients.
Loss Prevention Investigator
Sears Canada
Windsor, Canada
01.2016 - 01.2018
- Directly pursue shoplifters, notify management, and law enforcement of incidents.
- Monitored areas throughout the store via CCTV.
- Patrol the premises to ensure the patrons safety, the associate’s safety, and as well secure the property.
- Deter any internal/external theft.
- Responded to fire alarms, updated fire extinguishers, complete monthly alarm checks, and safety checks.
- Administered first aid to any injured patrons.
- Provided completed reports to management as well to the Windsor Police Service.
- Worked alongside the Windsor Police Service for certain incidents/thefts.
- Recognized as employee of the month.
Cashier / Cook
Babbaz Grill
Windsor, Canada
01.2016 - 01.2018
- Operated a cash register to process cash, debit, and credit card transactions.
- Answered customers questions, addressed problems, and complaints in person also via phone.
- Provided excellent customer service while maintaining a fast-paced environment.
- Prepared food orders according to customer's request and served the food to the patrons.
Security Guard
Paladin Security
Windsor, Canada
01.2014 - 01.2015
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Answered alarms and investigate disturbances.
- Patrolled commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Monitored camera systems while on duty to ensure the safety of the premises.
Supervisor
Jack the Ribber-Rib Fest
Windsor, Canada
01.2011 - 01.2013
- Made sure property is kept safe for pedestrian and vehicular traffic.
- Made sure tools and equipment are properly organized and stored.
- Maintained repair records and prepared related reports.
- Supervised workers to ensure that the food trucks are kept clean and maintained, both interior and exterior.
Education
Community and Justices Services -
St. Clair College
Windsor, ON01.2014
Skills
- Customer service
- Fast-paced environment
- Microsoft Office proficiency
- Email communication
- Internet research
- Client management
- Polite communication
- Numerical proficiency
- Leadership skills
- CCTV monitoring
- Emergency response
- Incident investigation
- First aid administration
- Team collaboration
- Report writing
- Self-defense techniques
- Radio communication
- Traffic control
- Crisis intervention and de-escalation
- Excellent nonverbal communication skills
Certification
- Smart Serve
- Security guard license
- First Aid & CPR certified
- Health Care Crisis Intervention Training
- WHMIS Training
- OACP Certificate
- IMS 100 - Introduction to Incident Management System
- Mental Health First Aid
Accomplishments
- Received a "CARE" award from Paladin Security for being exceptional and for going above and beyond the call of duty.
- Employee of the month from Sears Canada.
- Recognized by Windsor Regional Hospital for an "Above and Beyond" award for performing above my duties.
Languages
Arabic
Professional
References
References available upon request.
Timeline
Special Constable
University of Windsor
07.2023 - Current
Security Guard
Paladin Security
01.2018 - Current
Loss Prevention Investigator
Sears Canada
01.2016 - 01.2018
Cashier / Cook
Babbaz Grill
01.2016 - 01.2018
Security Guard
Paladin Security
01.2014 - 01.2015
Supervisor
Jack the Ribber-Rib Fest
01.2011 - 01.2013
Community and Justices Services -
St. Clair College
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