Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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MARWA YOUNES

Ottawa,ON

Summary

Goal-driven Graphic Designer, successful at applying technical skills to create art to inform and engage clients. Clear communicator and collaborative team player with an eye for detail and skilled in desktop publishing tools and graphic design software. Experience designing high-visual solutions. Demonstrated success in pitching concepts, scoping work and delivering assets on time. Fluent in Adobe Creative Suite with a high degree of expertise in Illustrator and Photoshop.

Overview

13
13
years of professional experience

Work History

Graphic Designer & Document technician

Canada Revenue Agency - Change Squad
Ottawa
02.2022 - Current
  • Worked and led a team of developers for the Innovation Learning platform in creating visually stunning graphics and a user-friendly interface for the ILP website Project
  • Enhanced capability to translate complex business challenges into innovative technical solutions, while effectively collaborating and bridging gaps with individuals from non-technical domains by using interactive solutions and visual graphics
  • My two years of experience on the Agile team led me to help Facilitate daily stand-up meetings, sprint planning sessions, and retrospectives
  • Promoting open communication and ensuring team alignment and progress towards project goals on the newly established team (Change Squad)
  • Led the successful implementation of agile methodologies, resulting in a 20% increase in team productivity
  • Mentored and coached team members on agile principles and practices, resulting in improved collaboration, increased self-organization, and enhanced overall team performance.

Graphic / UX Designer

Canada Revenue Agency - Agile Center of Expertise
Ottawa
04.2019 - 02.2022
  • Collaborated with cross-functional teams (Agile Centre of Expertise, Innovation & Emerging Technologies, Modern Engineering & Inner Source) to develop and implement innovative UX strategies, Diagrams, Charts, Posters, Agendas, Articles, static pages, and presentations for managers & executives
  • Conducted user research and performed usability testing to gather insights and identify areas of improvement in design
  • Developed and maintained a comprehensive style guide and design system, ensuring consistency and efficiency in design workflows
  • Managed up to 5 projects or tasks at a given time while under pressure to meet weekly deadlines
  • Created 4+ design presentations and proposals a month for managers and executives
  • Creating Animation content for Agile Scrum Training courses
  • Recreating Presentations and designing Diagrams to simplify demonstration and make information visually accessible to technical and non-technical users.

Graphic Design Instructor

El-Afak institute of information and technology
Beirut, Lebanon
09.2010 - 06.2015
  • Responsible for teaching the Graphic Design curriculum as per the El- Afak Institutes of Graphic Design program for classrooms of about 20-25 students per class on average
  • Organized tutorials and lessons based on the institute’s curriculum and my skills and experience
  • Courses thought were the following: Fine Art - Graphic design - Infographics - Illustrations and Portraits - Story Board - PAO (Publicité Associé à L’ordinateur)
  • Organized all mid-term and final exam preparation courses, as well as coordination of final exam logistics
  • Achieved a 95% pass mark in government official exams for all students in classes I taught (approximately 500 students).

Education

Diploma in Interactive Media Design -

Algonquin College Of Applied Arts and Technology
12.2019

Photography -

Algonquin college
05.2018

Bachelor in Graphic Designer -

Lebanese Industrial Technical Institute of Art
06.2011

Skills

  • Storyboarding, Wireframing, Prototyping
  • WordPress
  • Html, CSS
  • Microsoft Office Expertise
  • Website Design
  • Project Management Abilities
  • Corporate Branding
  • Logo Creation
  • Image Manipulation
  • Complex Problem-Solving
  • Digital Graphics
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver, Premiere, After Effects)
  • Branding
  • Trend Research
  • Photography Background

Languages

English
Full Professional
Arabic
Native/ Bilingual
French
Limited

References

Annie Marcil - Senior Director | Cloud Centre of Excellence Division (CCoE)

annie.marcil@cra-arc.gc.ca | (613) 608 4234

Chelsey Butler - IT Team lead | Change Squad Strategic Engineering & Technology

Integration Division Solutions Architecture and Integration DirectorateCanada Revenue Agency chelsey.butler@cra-arc.gc.ca | (403) 915 7534

Micheal Tower - IT Team Leader | Agile Centre of Expertise Strategic Engineering & Technology Integration Division Solutions Architecture and Integration Directorate

Michael.Tower@cra-arc.gc.ca | (613) 304 7061

Timeline

Graphic Designer & Document technician

Canada Revenue Agency - Change Squad
02.2022 - Current

Graphic / UX Designer

Canada Revenue Agency - Agile Center of Expertise
04.2019 - 02.2022

Graphic Design Instructor

El-Afak institute of information and technology
09.2010 - 06.2015

Diploma in Interactive Media Design -

Algonquin College Of Applied Arts and Technology

Photography -

Algonquin college

Bachelor in Graphic Designer -

Lebanese Industrial Technical Institute of Art
MARWA YOUNES