Passionate and motivated to work in the fitness industry and to build a community with others who share the same interest. Excellent in maintaining a professional, positive and energetic attitude in the work field.
Overview
11
11
years of professional experience
Work History
Fitness Coach/Consultant
Golds Gym
11.2023 - 06.2025
Build and maintain strong client relationships through proactive outreach, personalized coaching, and consistent follow-up to support member success and satisfaction.
Effectively communicate with a diverse clientele, fostering a welcoming, motivating, and professional gym environment.
Conduct individualized fitness assessments and develop customized training programs based on client goals, physical capabilities, and needs.
Leverage digital platforms and self-service fitness technologies to enhance client engagement and track progress.
Demonstrate a deep understanding of health and wellness principles while maintaining knowledge of Gold’s Gym policies, procedures, and digital support systems.
Deliver exceptional customer service with a focus on client retention and satisfaction, using interpersonal skills to build a supportive community.
Identify client needs with a digital-first mindset, making tailored recommendations that align with health goals and overall well-being.
Combine NASM training certifications with real-world coaching to empower clients with both corrective and performance-based exercises.
Promote fitness products, services, and group classes to support member engagement and gym growth.
Sole Proprietor/ Owner
EverythingCellular
08.2019 - 10.2023
Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
Conducted thorough market research to identify new opportunities for growth and expansion.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Optimized team hiring, training, and performance.
Developed strong professional relationships with clients, leading to repeat business and referrals.
Implemented marketing strategies that effectively promoted services and attracted new clients.
General Store Manager
Everything Cellular
01.2016 - 08.2019
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed inventory control, cash control, and store opening and closing procedures.
Trained team members in successful strategies to meet operational and sales targets.
Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Front Desk Receptionist
Nanu Threading
11.2014 - 12.2015
Collected and distributed messages to team members and managers to support open communication and high customer service.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Developed strong working relationships with team members, fostering a positive work environment.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Performed cash and card transactions to complete customer purchases.
Restaurant Server
Pizza Hut
01.2014 - 11.2015
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Streamlined order-taking process, using mobile POS devices to reduce wait times and improve accuracy.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Bussed and reset tables to keep dining room and work areas clean.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.