Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marwa Khalifh

Corona

Summary

Passionate and motivated to work in the fitness industry and to build a community with others who share the same interest. Excellent in maintaining a professional, positive and energetic attitude in the work field.

Overview

11
11
years of professional experience

Work History

Fitness Coach/Consultant

Golds Gym
11.2023 - 06.2025


  • Build and maintain strong client relationships through proactive outreach, personalized coaching, and consistent follow-up to support member success and satisfaction.
  • Effectively communicate with a diverse clientele, fostering a welcoming, motivating, and professional gym environment.
  • Conduct individualized fitness assessments and develop customized training programs based on client goals, physical capabilities, and needs.
  • Leverage digital platforms and self-service fitness technologies to enhance client engagement and track progress.
  • Demonstrate a deep understanding of health and wellness principles while maintaining knowledge of Gold’s Gym policies, procedures, and digital support systems.
  • Deliver exceptional customer service with a focus on client retention and satisfaction, using interpersonal skills to build a supportive community.
  • Identify client needs with a digital-first mindset, making tailored recommendations that align with health goals and overall well-being.
  • Combine NASM training certifications with real-world coaching to empower clients with both corrective and performance-based exercises.
  • Promote fitness products, services, and group classes to support member engagement and gym growth.

Sole Proprietor/ Owner

EverythingCellular
08.2019 - 10.2023
  • Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
  • Conducted thorough market research to identify new opportunities for growth and expansion.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Optimized team hiring, training, and performance.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Implemented marketing strategies that effectively promoted services and attracted new clients.

General Store Manager

Everything Cellular
01.2016 - 08.2019
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.

Front Desk Receptionist

Nanu Threading
11.2014 - 12.2015
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Performed cash and card transactions to complete customer purchases.

Restaurant Server

Pizza Hut
01.2014 - 11.2015
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Streamlined order-taking process, using mobile POS devices to reduce wait times and improve accuracy.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Physique And Bodybuilding Coach

NASM
11.2023

Corrective Exercise Specialist

NASM
05.2020

Certified Personal Trainer

NASM
01.2019

High School Diploma -

John W. North High School
06.2013

Skills

  • Strategic Planning
  • Organization and Time Management
  • Business Intelligence
  • Data Collection
  • Client Relationship Management
  • First Aid/CPR
  • Customer Service

Timeline

Fitness Coach/Consultant

Golds Gym
11.2023 - 06.2025

Sole Proprietor/ Owner

EverythingCellular
08.2019 - 10.2023

General Store Manager

Everything Cellular
01.2016 - 08.2019

Front Desk Receptionist

Nanu Threading
11.2014 - 12.2015

Restaurant Server

Pizza Hut
01.2014 - 11.2015

Corrective Exercise Specialist

NASM

Certified Personal Trainer

NASM

High School Diploma -

John W. North High School

Physique And Bodybuilding Coach

NASM
Marwa Khalifh