MARVIN PINEDA
Lancaster
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Operations Supervisor
Greater LA County Vector Control District
Sylmar
09.2018 - Current
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Prepared reports when required to our local Code Enforcement agencies.
- Implemented Ordinances and Local Codes to City Of Los Angeles and incorporated areas.
- Resolved customer complaints or answered customer’s questions.
- Directed employees on how to use equipment properly and safely.
- Maintained accurate records of employee attendance and performance reviews.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Ability to prioritize work tasks and multi-task.
MOSQUITO TECHNICIAN
GLACVCD
Sylmar
05.2017 - 01.2018
- Performs door to door inspections and informs residents of potential Mosquito issues and diseases.
- Maintains daily records.
- Conducts field inspections to detect the presents of mosquitos.
- Applies pesticide accordance with the state regulations.
- Uses safety equipment provided
- Learn to identify various mosquito habits.
- Collects samples for the lab.
- Maintains high costumer service standards.
- Thoroughly explains to the costumer about physical, biological and chemical control measures.
FIELD REPRESENTATIVE/AREA SPECIALIST
Dewey Pest Control
Lancaster
07.2015 - 05.2017
- Duties include inspect buildings and outside areas regularly to detect signs of infestation.
- Provided pest control services to businesses and residences.
- Determine type of treatment required and provided cost estimates to clients.
- Prepared and sprayed chemical mixtures on infested areas to kill insects, rodents and other pests.
- Prepared and applied fertilizers and pesticides control products.
- Write reports of any pest activity or infestation to businesses and to the Health Department if necessary.
- Listened to customer needs to identify and recommend best products and services.
- Recorded all work activities and maintained vehicle and work site clean and organized.
ROUTE SALES REPRESENTATIVE
G&K Services
Sun Valley
06.2013 - 07.2015
- Extensive experience in Route Sales and delivery.
- Superior interpersonal communication and business development skills.
- Ability to increase sales volume in all categories and product lines.
- Ability to impart high level of customer service.
- Ability to prioritize work tasks and multi-task.
- Good driving and safety record.
ROUTE SALES REPRESENTATIVE / SUPERVISOR
Unifirst Corp.
Valencia
10.2007 - 06.2013
- Managed customer issues and acquired fresh business within the route territory.
- Ensured high customer retention.
- Imparted service to all customers.
- Trained new hires.
- Promoted positive customer service by delivering on-time and fully resolved issues.
- Ensured compliance with all federal, state, transportation local laws.
Education
HIGH SCHOOL DIPLOMA -
ANTELOPE VALLEY HIGH SCHOOL
01.2001
Skills
- California Department of Public Health license
- Supervisory Skills
- Conflict resolution
- Time management
- Safety and Environmental Standards
- Data Entry Management
- Detail Oriented
- Customer Service Skills
- Bilingual (English and Spanish)
- Decision-making
- Self motivator
- Operational protocols
- Report preparation
- Employee training and performance evaluation
References
Available upon request.
Timeline
Operations Supervisor
Greater LA County Vector Control District
09.2018 - Current
MOSQUITO TECHNICIAN
GLACVCD
05.2017 - 01.2018
FIELD REPRESENTATIVE/AREA SPECIALIST
Dewey Pest Control
07.2015 - 05.2017
ROUTE SALES REPRESENTATIVE
G&K Services
06.2013 - 07.2015
ROUTE SALES REPRESENTATIVE / SUPERVISOR
Unifirst Corp.
10.2007 - 06.2013
HIGH SCHOOL DIPLOMA -
ANTELOPE VALLEY HIGH SCHOOL