Martins Olubanjo
North York,ON
Summary
Project Manager / Senior Consultant with 8+ years of experience leading large-scale technology deployments, digital transformation programs, and multi-location rollout projects within banking, fintech, and retail-adjacent environments. Proven success in delivering end-to-end implementations, managing cross-functional teams, coordinating external vendors, and executing ERP, channel, and payment-platform solutions across distributed locations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Digital Channels & Partner Programs Manager (Project Lead – Digital Platforms)
Titan Trust Bank
01.2022 - 09.2025
- Led multiple large-scale digital platform rollout projects, managing timelines, dependencies, and deliverables across engineering, operations, and external solution partners.
- Oversaw deployment of merchant and payment systems across 100+ locations, ensuring operational readiness, system testing, and post-go-live support.
- Directed cross-functional execution of system integrations with processors, payment schemes, and retail-facing digital tools.
- Coordinated vendor and third-party activities to ensure seamless implementation, QA validation, and adherence to project requirements.
- Developed detailed project plans, risk logs, status dashboards, and communication frameworks to keep leadership aligned.
- Led testing cycles, UAT planning, and quality assurance activities, ensuring all deliverables met functional and technical standards.
- Implemented analytics-driven monitoring and system optimization initiatives, improving platform uptime by 20% and user engagement by 25%.
- Delivered adoption campaigns and change-management activities that increased end-user activation by 36%.
Channel Development & Merchant Support Analyst (Project Support – Digital Banking Implementation)
Keystone Bank
06.2019 - 12.2021
- Coordinated technology rollouts across thousands of agents and merchants.
- Managed deployment execution, tracking rollout progress across regions.
- Designed and automated workflows that reduced project turnaround time by 70%.
- Supported integration of 30,000+ users into digital platforms.
- Maintained project documentation, training materials, and deployment artifacts.
Zonal E-Business & Channel Representative (Regional Project & Operations Support)
Zenith Bank Plc
03.2017 - 05.2019
- Managed adoption of digital retail technologies (POS, QR, USSD).
- Provided onsite support, user training, and stakeholder coordination.
- Conducted quality checks, monitored performance metrics, and resolved technical issues.
- Led cross-functional teams to deliver projects on time and within budget.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
- Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
Sales & Customer Engagement Specialist
OLX Classifieds
01.2014 - 03.2017
- Supported onboarding, operations, and issue resolution for platform users.
- Delivered customer support, ensured service quality, and provided feedback to technical teams.
Education
Bachelor of Science (B.Sc.) - Business Administration
Babcock University
Lagos01.2012
Skills
- Jira, Trello, Confluence, Microsoft Project
- Microsoft Dynamics 365 Business Central, CRM Systems
- POS, QR, NQR, USSD, Merchant Platforms
- Azure, SaaS solutions
- Excel (Advanced), BI dashboards, KPI reporting
- Customer relationship building
- Performance analysis
Websites
LANGUAGES
English – Full Professional Proficiency
Certification
Project Management (New Horizons), Microsoft Excel (Advanced), CRM Systems, Agile/Jira Fundamentals
Timeline
Digital Channels & Partner Programs Manager (Project Lead – Digital Platforms)
Titan Trust Bank
01.2022 - 09.2025
Channel Development & Merchant Support Analyst (Project Support – Digital Banking Implementation)
Keystone Bank
06.2019 - 12.2021
Zonal E-Business & Channel Representative (Regional Project & Operations Support)
Zenith Bank Plc
03.2017 - 05.2019
Sales & Customer Engagement Specialist
OLX Classifieds
01.2014 - 03.2017
Bachelor of Science (B.Sc.) - Business Administration
Babcock University
INTERESTS
Digital innovation, Retail technology systems, Cloud transformation, Fitness, Photography, Travel