MARTIN ANGELO SUYAT
Mississauga,Canada
Summary
Experienced Dispatcher with 10 years in the field, excelling in scheduling and route optimization. Recognized for strong leadership and problem-solving skills, ensuring efficient operations. Dedicated to improving business processes and achieving reliability in service. My work ethic consistently supports organizational goals and enhances team performance.
Overview
9
9
years of professional experience
Work History
Dispatcher
Minimax Express
Mississauga, ON
05.2024 - 03.2025
- Assigned drivers daily outbound routes to optimize efficiency.
- Entered customer pickup orders via phone to ensure timely service.
- Scheduled loads based on priority and available equipment for optimal resource use.
- Reviewed routes, traffic, and weather conditions to adjust plans effectively.
- Tracked vehicles with GPS technology, providing real-time status updates as needed.
- Ensured adherence to safety regulations and company policies consistently.
- Conducted training sessions for new hires on emergency handling protocols.
- Developed strategies to enhance efficiency within dispatch department.
Dispatch Supervisor
FIL Delivery
Mississauga, Canada
07.2022 - 05.2024
- Analyzed KPI metrics weekly to identify cost-efficient logistics solutions.
- Coordinated procedure updates with dispatch team and drivers for improved efficiency.
- Collaborated with customer service to effectively schedule pickup requests.
- Routed outbound sales orders in Ontario for next operational day.
- Oversaw daily schedules for 20 drivers based on outbound workload requirements.
- Provided timely updates on status and estimated arrival times.
- Optimized live route sequences considering weather, traffic, delays, and customer needs.
- Managed equipment inventory to ensure driver readiness.
Dispatcher
Robert Transport Inc
Mississauga, Canada
06.2016 - 07.2022
- I attended to customer inquiries daily, requesting shipping information and status updates.
- Managed daily delivery and work schedules of over 60 drivers to maximize coverage.
- Provided efficient and creative logistics solutions to satisfy customers' needs.
- Worked alongside payroll to ensure broker purchase orders are handled correctly, and in a timely manner.
- Maintained current knowledge of all drivers on the road, as well as all completed deliveries and pickups.
- Forecasted manpower requirements are based on daily workload, company targets, and made scheduling adjustments to maximize efficiency.
- Ensured resources are being utilized to maximize efficiency.
- Responsible for transferring or selling loads to partner carriers.
- Collaborated regularly with the dock team to ensure effective routing and customer satisfaction.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Documented and reported status updates of high-priority shipments.
Education
Technology Certificate - Power and Energy Engineering Technology
McMaster University
Hamilton, ON, Canada01.2019
Advanced Diploma - Electrical Engineering Technologist
Centennial College
Scarborough, ON, Canada01.2018
Skills
- Geographic knowledge of the Greater Toronto Area and Western Ontario
- Problem solving
- Time management
- Creative planning
- Organizational skills
- Ability to operate under high pressure
- Adaptability
- Microsoft Office Suite Proficient
- Timely communication
- Data entry
- Documentation
- Critical thinking
- Safety and compliance
- Interpersonal skills
- Team-building
- Motivation towards improvement
References
- Harmeet Bindhra, Dispatch Supervisor, MINIMAX EXPRESS, 50 Belfield Rd, Etobicoke, ON M9W 1G1, 647-572-0072
- Rommel Reyes, Customer Service Manager, Robert Transport, 300 Statesman Dr, Mississauga, ON, 905-564-9999 ext. 3506, rreyes@robert.ca
Timeline
Dispatcher
Minimax Express
05.2024 - 03.2025
Dispatch Supervisor
FIL Delivery
07.2022 - 05.2024
Dispatcher
Robert Transport Inc
06.2016 - 07.2022
Technology Certificate - Power and Energy Engineering Technology
McMaster University
Advanced Diploma - Electrical Engineering Technologist
Centennial College
Similar Profiles
Yves PoirierYves Poirier
President at Minimax Express Transportation IncPresident at Minimax Express Transportation Inc
Christelle MoogChristelle Moog
Assistante de maintenance at minimax colomiersAssistante de maintenance at minimax colomiers
Christian RichardsChristian Richards
Freight Handler at MinimaxFreight Handler at Minimax
Hang PhamHang Pham
Baker/ Key Holder at Uncle Tetsu Japanese CheesecakeBaker/ Key Holder at Uncle Tetsu Japanese Cheesecake
Ophelia StaleyOphelia Staley
Deck Coordinator at City of Mississauga, Various PoolsDeck Coordinator at City of Mississauga, Various Pools