Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Martika Ducharme

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Laborer/Fire Watcher

West Fraiser
05.2023 - 08.2023
  • Removed trash and excess materials to clean up work areas.
  • Kept positive attitude focused on learning new processes and techniques.
  • Fetched materials, equipment and tools for welding professionals.
  • Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.

Food and Beverage Server

Wild Horse Casino
03.2022 - 01.2023
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Greeted guests warmly to foster welcoming environment.

Bartender

Soleilki Asian Buffet
02.2021 - 03.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Northwestern Polytechnic
Grande Prairie, AB
04.2021

Skills

  • Ability to adapt and thrive in fast paced environments
  • Guest satisfaction
  • Highly responsible and reliable
  • Interpersonal, outgoing and positive

Certification

Proserve

Class 5 drivers

Timeline

Laborer/Fire Watcher

West Fraiser
05.2023 - 08.2023

Food and Beverage Server

Wild Horse Casino
03.2022 - 01.2023

Bartender

Soleilki Asian Buffet
02.2021 - 03.2022

High School Diploma -

Northwestern Polytechnic

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Martika Ducharme