Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTHA NAKANWAGI

Toronto,ON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

habitat restore
Toronto, Ontario
08.2023 - Current
  • Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries via phone, email, and chat.

Cashier

Carrefour Supermarket
Dubai, Dubai
08.2022 - 07.2024

Accounting Intern

Uganda Human rights commission
Kampala, Uganda
05.2022 - 07.2022
  • Assisted in the preparation of budgets and forecasts.
  • Processed invoices, payments, credit memos, and other accounting documents.
  • Maintained fixed asset records to prepare monthly depreciation schedules.
  • Prepared bank reconciliations and journal entries to record transactions in the general ledger.

Education

DATA ANALYSIS

MAKERERE UNIVERSITY KAMPALA
UGANDA
01-2024

Bachelor of Science - Commerce

MAKERERE UNIVERSITY KAMPALA
UGANDA
01-2023

Skills

  • Communication skills
  • Scheduling
  • Product Knowledge
  • Data Entry
  • Appointment Scheduling
  • Customer Relationship Management
  • Customer Service
  • Quality Assurance Control

Timeline

Customer Service Representative

habitat restore
08.2023 - Current

Cashier

Carrefour Supermarket
08.2022 - 07.2024

Accounting Intern

Uganda Human rights commission
05.2022 - 07.2022

DATA ANALYSIS

MAKERERE UNIVERSITY KAMPALA

Bachelor of Science - Commerce

MAKERERE UNIVERSITY KAMPALA
MARTHA NAKANWAGI