Marshall Hofland
High River,AB
Summary
Dynamic Registered Massage Therapist with a proven track record as a sole practitioner, as well as at Massage Heights, enhancing client retention through exceptional service and effective communication. Skilled in deep tissue and sports massage, I foster strong client relationships while promoting wellness. Committed to continuous education, I collaborate with healthcare professionals to deliver tailored treatment plans.
Overview
7
7
years of professional experience
Work History
Registered Massage Therapist
Self Employed Web
High River, AB
08.2020 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Expanded professional knowledge through continuous education in advanced massage techniques, industry trends, and best practices.
- Analyzed postural assessments and range of motion.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Collaborated with other healthcare professionals to develop treatment plans.
Registered Massage Therapist
Massage Heights
Calgary, AB
10.2018 - 12.2019
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Expanded professional knowledge through continuous education in advanced massage techniques, industry trends, and best practices.
- Analyzed postural assessments and range of motion.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Collaborated with other healthcare professionals to develop treatment plans.
Education
Traditional Chinese Medicine And Acupuncture
Canadian Institute of Traditional Chinese Medicine
07.2021
Diploma - Massage Therapy
Lethbridge College
04.2017
Skills
- Stretching techniques
- Deep tissue massage
- Professional ethics
- Swedish massage
- Trigger point massage
- Range of motion testing
- Injury rehabilitation
- Client consultation
- Sports massage
- Craniosacral therapy
- Teamwork and collaboration
Timeline
Registered Massage Therapist
Self Employed Web
08.2020 - Current
Registered Massage Therapist
Massage Heights
10.2018 - 12.2019
Traditional Chinese Medicine And Acupuncture
Canadian Institute of Traditional Chinese Medicine
Diploma - Massage Therapy
Lethbridge College