Dana Sands
Vancouver
Summary
Skilled Registered Massage Therapist with a proven track record at Fairmont Pacific Rim, SPA, enhancing client retention through exceptional service and effective communication. Expert in Swedish massage and client consultation, I excel in creating personalized wellness plans, significantly boosting client satisfaction. Collaborates seamlessly with teams to support recovery and promote health.
Diligent RMT with strong background in therapeutic massage techniques and client care. Adept at creating customized treatment plans that alleviate pain and promote relaxation. Demonstrated ability to effectively communicate with clients and collaborate with healthcare professionals.
Experienced with providing therapeutic massage treatments to diverse clientele. Utilizes extensive knowledge of anatomy and physiology to deliver effective pain relief and relaxation. Track record of excellent client satisfaction and maintaining professional standards.
Overview
16
16
years of professional experience
Work History
Registered Massage Therapist
Fairmont Pacific Rim, SPA
09.2011 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
Registered Massage Therapist
Avita Massage
11.2008 - 09.2011
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
- Improved client satisfaction by delivering customized massage therapy sessions tailored to individual needs.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients recovering from injuries or managing chronic pain conditions.
Education
Diploma - Massage Therapy
Sir Sanford Fleming
Peterborough, ON06-2006
Skills
- Professional ethics
- Swedish massage
- Stretching techniques
- Stress relief massage
- Myofascial release
- Client consultation
- Effective communications
- Relaxation techniques
- Muscle and body assessment
- Customer service
Languages
English
Native or Bilingual
Timeline
Registered Massage Therapist
Fairmont Pacific Rim, SPA
09.2011 - Current
Registered Massage Therapist
Avita Massage
11.2008 - 09.2011
Diploma - Massage Therapy
Sir Sanford Fleming
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