Marquel McLaughlin
Mississauga,Ontario
Summary
Highly experienced Customer Service Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
5
5
years of professional experience
Work History
Lead Generator
MOR Mortgage
10.2022 - Current
- Reached out to prospective customers using effective social media and research skills
- Worked independently with minimal supervision.
- Generated advertising.
Host
Moxie's Grill & Bar
02.2023 - Current
- Monitored restrooms and seating area regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Sales Associate
Zara
09.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Receptionist
First Place Medical
09.2018 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
Education
Project Management Certificate - Project Management
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON06.2024
Skills
- Strong interpersonal and organizational skills
- Ability to communicate effectively both oral and written
- Take initiative in completing assigned tasks
- Excellent customer service, positive work attitude and attendance record
- Ability to prioritize work efficiently
- Ability to work under pressure and with minimum supervision
- Take pride in appearance, punctual and proactive individual
- Ability to multi-task
Timeline
Host
Moxie's Grill & Bar
02.2023 - Current
Lead Generator
MOR Mortgage
10.2022 - Current
Sales Associate
Zara
09.2021 - 01.2023
Receptionist
First Place Medical
09.2018 - 12.2022
Project Management Certificate - Project Management
Sheridan College Institute of Technology And Advanced Learning
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