Summary
Overview
Work History
Education
Skills
Volunteer Work
Languages
Certification
CPHR Student Member
Timeline
Generic

MARNATH CHAP

Calgary,AB

Summary

  • Current employment at Calgary Board of Education, specializing in Blue Cross benefits and compensation.
  • Proficient in processing documents for payroll, benefits, and administration departments.
  • Gained comprehensive understanding of department functions through collaboration with various teams.
  • Developed strong interpersonal skills by working in a team-oriented environment.
  • Acquired proficiency in using a wide range of software applications.
  • Contributed to process improvements and advancements within the organization, with a primary focus on Blue Cross benefits and compensation.
  • Successfully processed Blue Cross benefits from start to finish.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Clerk

Calgary Board Of Education
09.2023 - Current
  • Process employee benefits, including health and dental insurance.
  • Run HR queries and reports using HR software and databases.
  • Maintain accurate HR records through data entry and validation.
  • Utilize HR technology, software, and systems for various HR processes.
  • Organize and manage HR documents, both electronic and physical.

Human Resources Cooperative Education Student

Calgary Board Of Education
05.2023 - 09.2023
  • Assist in the administration of employee benefits, specifically with Blue Cross and SunLife.
  • Process benefit enrollment and changes accurately and efficiently.
  • Ensure compliance with benefit policies and regulations.
  • Aid employees in completing beneficiary designation forms.
  • Provide guidance and support in understanding and updating beneficiary information.
  • Maintain accurate beneficiary records and documentation.
  • Maintain consistent and effective communication with employees regarding benefit-related queries and concerns.
  • Utilize HR software to run queries and generate reports.


Human Resources Services Clerk

Calgary Board of Education
09.2022 - 05.2023
  • Proficiently processed documents and paperwork for the payroll, benefits, and administration departments, ensuring accuracy and compliance with established policies.
  • Successfully handled the processing of resignation documentation for employees, demonstrating attention to detail and an understanding of HR processes related to employee separations.
  • Actively engaged in the daily operations of various HR departments, collaborating with multifunctional teams to gain comprehensive insights into their functions and processes.

Vehicle Prep

Enterprise: Calgary Airport
11.2021 - 09.2022
  • Preparing rental vehicles and transporting them to the airport.
  • Enhancing daily productivity by expanding the number of vehicles serviced.

Human Resources Intern

Calgary Board of Education
05.2022 - 08.2022
  • Successfully managed end-to-end processes for employee resignations and retirements, ensuring a smooth transition and compliance with company policies.
  • Conducted comprehensive data analysis to identify trends and insights related to employee documentation, providing valuable information for strategic decision-making.
  • Actively contributed to process improvements, participating in the implementation of advancements that enhanced the efficiency and effectiveness of HR operations.

Telephone Operator

Viiz Communications
07.2018 - 04.2020
  • Operated as a telephone operator, aiding customers in dialing long-distance numbers, facilitating emergency call connections, and offering directory assistance across the United States and Canada.
  • Innovated and streamlined procedures for handling emergency calls, focusing on efficiency and aligning with customer requirements.
  • Achieved promotion to the Point of Contact role, taking the lead in guiding call center agents as required.
  • Specialized in providing support to deaf, hard of hearing, and visually impaired customers, ensuring inclusivity and accessibility.

Front End Cashier

Save on Foods
07.2016 - 07.2018
  • Worked as a cashier, facilitating customer checkouts, aiding at self-checkout stations, and occasionally resolving disputes at the customer service desk.
  • Introduced a customer-centric approach, fostering interpersonal relationships to enhance service efficiency.
  • Identified opportunities for operational improvements within the establishment, driving attention to areas needing enhancement.
  • Provided dedicated assistance to senior customers, helping them select items and loading their purchases into their vehicles

Education

Business Administration - Human Resources

Mount Royal University
Calgary, AB
12.2023

Skills

  • Time Management
  • Team Collaboration
  • Problem Solving
  • Communication Skills
  • Analytical Thinking
  • Project Management
  • Compensation and Benefits Processing
  • Administrative Processing

Volunteer Work

  • Collaborated with Best Buddies organization to develop and execute activities tailored for children with special needs.
  • Actively participated in the University of Mount Royal's new student registration event, where I hosted an informative seminar.

Languages

English
Native or Bilingual
Nuer
Native or Bilingual

Certification


  • CPHR Student Member - September 2023- Current

CPHR Student Member

- Currently enrolled as a student member in the process of seeking associate status with CPHR. 

Timeline

Human Resources Clerk

Calgary Board Of Education
09.2023 - Current

Human Resources Cooperative Education Student

Calgary Board Of Education
05.2023 - 09.2023

Human Resources Services Clerk

Calgary Board of Education
09.2022 - 05.2023

Human Resources Intern

Calgary Board of Education
05.2022 - 08.2022

Vehicle Prep

Enterprise: Calgary Airport
11.2021 - 09.2022

Telephone Operator

Viiz Communications
07.2018 - 04.2020

Front End Cashier

Save on Foods
07.2016 - 07.2018

Business Administration - Human Resources

Mount Royal University

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MARNATH CHAP