Marlowe Aguilar
Folsom
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Over 10 years of management experience.
Overview
15
15
years of professional experience
Work History
Manager
AT&T
2700 Watt ave
01.2021 - Current
- Led team meetings to discuss operational strategies and performance improvements.
- Coordinated cross-departmental projects to enhance customer service delivery.
- Analyzed data trends to inform decision-making and resource allocation.
- Facilitated communication between senior management and front-line staff regularly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted customers in selecting products based on needs and preferences.
- Collaborated with team members to improve customer service strategies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Manager
Plantacea
Vallejo
06.2016 - 11.2020
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assisted in developing social media content strategies for brand awareness.
- Helped maintain accurate records of marketing initiatives and performance metrics.
- Researched competitors' marketing strategies and tactics.
- Compiled data on customer demographics, preferences, needs, and buying habits.
- Provided administrative support to the marketing team, including scheduling meetings and managing correspondence.
CFO
Aguilar Elderly Care Home
Sacramento
01.2011 - 06.2017
- Developed financial strategies to enhance operational efficiency in elderly care services.
- Managed budgeting processes to ensure fiscal responsibility and compliance with regulations.
- Oversaw financial reporting to provide transparency and accountability to stakeholders.
Education
Some College (No Degree) - Criminal Justice
Sacramento State
Sacramento, CASkills
- Customer service
- Data analysis
- Team leadership
- Operational management
Timeline
Manager
AT&T
01.2021 - Current
Manager
Plantacea
06.2016 - 11.2020
CFO
Aguilar Elderly Care Home
01.2011 - 06.2017
Some College (No Degree) - Criminal Justice
Sacramento State