Overview
Work History
Education
Skills
Education Certificates
Highlight Of Qualifications
References
Languages
Timeline
Generic

MARLO KADIOBO MUYOYO

Calgary,AB

Overview

12
12
years of professional experience

Work History

Security Guard

GardaWorld / Oxford Property
12.2022 - Current
    • Performing property inspections and enforce property laws, client rules, and other regulations.
    • Responded quickly to emergency situations to assess and deflect issues.
    • Checked and verified photo identification prior to granting facility access.
    • Conducting interior, exterior and parkades patrols.
    • Providing customer service information and assist in handling questions of visitors.
    • Maintained safe environment for staff and visitors through proactive surveillance and communication.

Security Guard

Paladin Security/ Sunridge Mall
04.2021 - 11.2022
    • Monitors CCTV for potential security incidents.
    • Reports of unusual smells, leaking, loud noises and damages to the mall, vehicles etc.
    • Conducts 360-foot patrols of the mall interior and exterior, retails floor, parking.
    • Writes reports of daily activities and irregularities such as equipment or property damages.
    • Warns persons of rule infractions and violation, apprehends/evicts violator from premise.
    • Responsible for training and supervising new employees.

Security Guard

Paladin Security/The Bow tower
07.2019 - 09.2020
    • Conducts patrols of 53 office floor, sky gardened spaced, retails floor, 6 level parkades.
    • Provides customer service to both tenant employees and public.
    • Writes reports of daily activities and irregularities such as equipment or property damages.
    • Responds to emergency calls and monitors surveillance cameras.
    • Warns persons of rule infractions and violation, apprehends/evicts violator from premise.
    • Monitors and authorizes entrances and departures of tenant, visitors, contractors to guard against unwanted visitor.
    • Responsible for training and supervising new employees.
    • Monitors CCTV for potential security incidents.
    • Responds to phone calls, emails, web requests from colleague, alarms and investigates disturbances.
    • Reports of unusual smells, leaking, loud noises and damages to building, vehicles etc.

Security Guard

Commissionaires/Municipal Government Building of Calgary
01.2017 - 01.2018
    • Patrols Municipal Government Building to prevent and detect signs of intrusions and ensures security of doors and gates.
    • Administers security screening of people entering the site and clearance process on behalf of Commissionaires.
    • Monitors CCTV for potential security incidents.
    • Monitors and authorizes entrances and departures of employees, visitors, contractors to guard against theft.
    • Responds to emergency calls and monitors surveillance cameras.
    • Ensures that facility's safety and emergency procedures are followed in response to fire alarms and other site emergencies.
    • Conducts investigations and creates reports and summaries of collected information.
    • Ensures that documentation is completed and in compliance with security screening and access policy and with requirements of company's partners.
    • Provides customer service to both government employees and public.
    • Responds to phone calls, emails, alarms and investigates disturbances.
    • Provides parking permits to government officials and contractors.

Security Guard

Primeau Security Services
11.2016 - Current
    • Administers security screening of people entering the site and clearance process on behalf of Primeau.
    • Contacts police/ fire department in cases of emergencies such as fire or presences of unauthorized persons.
    • Reports of unusual smells, leaking, loud noises and damages to building, vehicles etc
    • Monitors and authorizes entrance and departures of residence/tenants, visitors and other personnel to maintain residents' security/safety.
    • Conducts patrols of residential building parking and parkades.
    • Writes reports of daily activities and irregularities such as equipment or property damages and theft.
    • Warns persons of rule infractions and violation, apprehends/evicts violator from premise and uses force when necessary.
    • Provides customer service support to both residents, visitors and public.
    • Enforces parking bylaw regulations; provides parking tickets and permits to residents, contractors and public.
    • Ensures that documentation is completed and in compliance with security screening and access policy and with requirements of company's partners.
    • Responsible for training and supervising new employees.
    • Responds to phone calls, emails, alarms and investigates disturbances.

General Kitchen Helper

ATCO
02.2016 - 04.2016
    • Responsible for inspecting the machines/equipment and food on daily, weekly, and monthly basis.
    • Prepared food, including preparation of vegetable and snacks.
    • Shipped, received, purchased company's supplies and monitored inventories.
    • Cleaned kitchen equipment, dishes, tables and floors.
    • Ensured station is always manned and supplies are fully stocked.
    • Followed requirements of Health, Safety and Environment Management System.

General Kitchen Helper

Mac Island Park
01.2014 - 01.2015
    • Demonstrated initiative by taking action and proactively pursuing job tasks and responsibilities.
    • Inspected kitchens and food service areas.
    • Sanitized, Organized and presentation of buffets and banquets.
    • Unloaded food trucks, put food in fridge and storage.
    • Purchased company supplies and monitored inventory.
    • Assured work station was clean at all time and respected all Food & Safety Standards.
    • Cleaned all equipment with help of other kitchen staff.
    • Followed company protocols by wearing personal protective equipment.

Production Worker

Lakeside Packers and JBS Food
03.2012 - 07.2014
    • Worked in various work environments including wet, humid, cold, hot, inside and outside.
    • Handled animal blood, fluids and various parts/contents of butchered animals.
    • Transported raw materials, finished products and packaged materials throughout plant and warehouse manually and powered equipment.
    • Removed filled containers from conveyors and packaged goods into bags, boxes and containers.
    • Measured & dumped ingredients into hoppers of mixing and grinding machines/mobile tank trucks.
    • Sanitized workstation and equipment.

Education

Academic Upgrading - English For Academic Purposes

Bow Valley College
Calgary, AB
2020

High School Diploma -

Antoine De Saint-Exupéry
Montreal, QC
06.2009

Skills

  • Workplace Safety
  • First Aid Certified
  • Bilingual French / English Fluency
  • Customer Service
  • CPR Certified
  • Team Player
  • AED Level A, CSTS & OSSA certificates, PAL License
  • Physical Fitness

Education Certificates

  • Valid Alberta Security License, Calgary, AB, 2022-2024
  • Standard First Aid CPR Level C, Calgary, AB, 2022-2025
  • Active shooter awareness Gardaworld training, Calgary, AB, 2022
  • Soft-skill training communication Gardaworld, Calgary, AB, 2022
  • Soft-skill training Conflict Resolution Gardaworld, Calgary, AB, 2022
  • Report writing and note taking Gardaworld, Calgary, AB, 2022
  • Customer Service training Gardaworld, Calgary, AB, 2022
  • WHMIS training Gardaworld, Calgary, AB, 2022
  • Bomb threat awareness Gardaworld, Calgary, AB, 2022
  • English Upgrade Bow Valley College, Calgary, AB, 2018-2020
  • Certificate of achievement-Commissionaire Services Excellence, Calgary, AB, 2018
  • Certificate of Dealing with Difficult People-Commissionaire, Calgary, AB, 2017
  • Firearms License Non-Restricted Arms & Restricted Arms, Calgary, AB, 2016-2023
  • Food Safety Certificate, Calgary, AB, 2016
  • Heath and Safety Training: CSTS, OSSA, Fort Murray, AB, 2014

Highlight Of Qualifications

  • Over 8 years of experience as Security guard and customer service agent
  • Extensive knowledge in security services and emergency procedures
  • Standard First Aid CPR/AED Level A, CSTS & OSSA certificates, PAL License
  • Ability to sustain physically demanding duties
  • Ability to work alone and with minimal supervision
  • Quick learner with attention to details
  • Fully bilingual (English and French)
  • Strong team spirit and hardworking individual
  • Productive with a sense of respect for the deadlines and quality
  • Natural leader with strong conflict resolution and problem-solving skills
  • Strong computer skills (Microsoft Office Suite)

References

Available Upon Request

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Security Guard

GardaWorld / Oxford Property
12.2022 - Current

Security Guard

Paladin Security/ Sunridge Mall
04.2021 - 11.2022

Security Guard

Paladin Security/The Bow tower
07.2019 - 09.2020

Security Guard

Commissionaires/Municipal Government Building of Calgary
01.2017 - 01.2018

Security Guard

Primeau Security Services
11.2016 - Current

General Kitchen Helper

ATCO
02.2016 - 04.2016

General Kitchen Helper

Mac Island Park
01.2014 - 01.2015

Production Worker

Lakeside Packers and JBS Food
03.2012 - 07.2014

Academic Upgrading - English For Academic Purposes

Bow Valley College

High School Diploma -

Antoine De Saint-Exupéry

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MARLO KADIOBO MUYOYO