Marlo Amaya
Fowler
Summary
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
6
6
years of professional experience
Work History
Service Advisor
Clawson Honda
Fresno
11.2025 - Current
- Assisted customers with vehicle inquiries and service appointments.
- Maintained a higher volume of clientele
- Explained service options and recommended maintenance plans to clients.
- Coordinated with technicians to ensure timely vehicle repairs and services.
Service Advisor
Porsche Fresno
Fresno
03.2023 - 11.2025
- Assisted customers with vehicle inquiries and service appointments.
- Explained service options and recommended maintenance plans to clients.
- Insured dead lines were met.
- Coordinated with technicians to ensure timely vehicle repairs and services.
Warranty Clerk
Porsche Audi Fresno
Fresno
08.2020 - 11.2025
- Reviewing service department repair orders and filing with manufacturers records
- Correcting any imperfections on repair orders that may not align with Bureau of Automotive Repair (BAR)
- Assuring that parts and time flagged match what the manufacturer is willing to accept
Service Porter
Porsche Audi Fresno
Fresno
05.2020 - 08.2020
- Maintained cleanliness and organization of service areas at luxury automotive dealership.
- Managed customer vehicle keys and ensured secure storage during service operations.
- Washed customer vehicles and road tested after repairs to insure repairs were performed correctly
- Coordinated shuttle services for customers while ensuring timely departures and arrivals.
Education
Fowler High School
Fowler, CASkills
- Vehicle inspection
- Service scheduling
- Customer relationship management
- Parts ordering
- Punctuality
Languages
Spanish
Professional
A1
Affiliations
- I enjoy heading up to shaver and off roading with the side quest of fishing. I also really enjoy going to Buearu of land management (BLM) to shoot. Most of all I do enjoy sitting at home and binge watching TV shows and movies
References
- Bryan J Serpa - (559) 313-7883
- Shane M Atkins - (559) 905-9120
- Joshua B Stephens - (559) 573-5245
- Jefferey L Austin - (559) 905-7729
Timeline
Service Advisor
Clawson Honda
11.2025 - Current
Service Advisor
Porsche Fresno
03.2023 - 11.2025
Warranty Clerk
Porsche Audi Fresno
08.2020 - 11.2025
Service Porter
Porsche Audi Fresno
05.2020 - 08.2020
Fowler High School