Summary
Overview
Work History
Education
Skills
Professional Memberships
Timeline
Intern
Marli Griesel

Marli Griesel

Sedro Woolley,WA

Summary

I am a litigation lawyer with a track record of proven results. I would describe myself as a highly motivated, detail orientated, and driven team player whose objective is to apply my existing knowledge and experience to a new and challenging opportunity. I desire to be an integral part of a people-centric organization built upon strong professional values; and I know that the right attitude coupled with determination will ensure my organization and co-workers’ success.

Overview

15
15
years of professional experience

Work History

Senior Recovery Analyst

AVIVA Insurance Company of Canada
Vancouver, Canada
04.2021 - Current
  • Actively pursuing recovery opportunities
  • Recognizing, investigating, quantifying and negotiating recovery potential
  • Controlling external expenses while ensuring delivery of superior customer service to all stakeholders
  • Managing and directing legal counsel on all litigation matters in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario
  • Attending of mediations, arbitrations, settlement conferences and pre-trial conferences
  • Authoring company procedure manuals; developing, implementing and harmonizing of processes
  • Designing and implementing recovery strategies, solutions and practices and training staff on same
  • Training new hires on the recovery process and ancillary maters
  • Training of all staff on litigation matters and risk management during the adjustment of claims
  • Developed Continual Improvement Processes, streamlining data management, accessibility and communication flow, resulting in significant reduction in man hours and increased cost savings.

Manager Customer Retention and Claims

Super Save Group
Surrey, Canada
03.2019 - 03.2021
  • Management of a portfolio worth $12 million dollars and over 1,000 account files
  • Improved profit margins by over $1 million per annum by streamlining operations and workflow procedures
  • Developing & implementing of data capturing tools for reporting purposes
  • Maintaining a close working relationship with different Super Save stakeholders which include but are not limited to: customer engagement executives, account executives, accounts receivable, accounts payable, legal, and operations
  • Hiring, training, and development of staff
  • Managed and supervised 12 paralegals and legal administrative staff
  • Management of legal counsel in British Columbia, Alberta, Saskatchewan, Quebec, Yukon, and Ontario
  • Reviewing, commenting, and drafting of legal documents including but not limited to: pleadings, notices, settlement agreements, applications, affidavits, opinions, and memoranda
  • Attending and representing employer in litigation within BC as well as extra provincially, to include Supreme and Provincial Courts
  • Liaising with internal and external stakeholders to develop and implement customer retention procedures
  • Vetting and negotiation of agreements.
  • Produced thorough, accurate and timely reports of project activities.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.

Litigation Representative

Super Save Group
Surrey , Canada
09.2017 - 02.2019
  • Recognizing, investigating, quantifying and negotiating recovery potential.
  • Tracking of recovery and presenting of same to management including CFO and CEO.
  • Reviewing, commenting, and drafting of legal documents including but not limited to: pleadings, notices, settlement agreements, applications, affidavits, opinions, and memoranda.
  • Attending and representing employer in litigation within BC as well as extra provincially, to include Supreme and Provincial Courts.
  • Reviewing and amending of current contracts to increase recovery potential and mitigate risk.
  • Maintained positive working relationship with fellow staff and management.
  • Created plans to propose solutions to problems related to recovery efforts, efficiency, costs or profits.

Paralegal

ICBC
Vancouver, Canada
05.2017 - 08.2017
  • Reviewing, commenting, and drafting of legal documents including but not limited to: pleadings, notices, settlement agreements, applications, affidavits, opinions, and memoranda
  • Research and drafting of numerous legal opinions on a broad range of issues relating to insurance law and matters ancillary thereto
  • Coordination and administration of legal files.

Attorney (Solicitor)

Van Breda and Herbst Inc.
Pretoria, South Africa
10.2014 - 02.2017
  • Practicing lawyer (Solicitor) specializing in insurance litigation specifically corporate liability.
  • Conducted in-depth research in order to write effective proposals, agreements and contracts.
  • Argued clearly, logically and persuasively in written and oral form.
  • Provided legal advice, opinions and solutions regarding issues and risks on various transactional and regulatory matters.
  • Advised clients on intricacies of law, fostering informed understanding of legal rights and obligations.
  • Represented clients at trial proceedings.

Attorney (Solicitor)

Van Ellinkhuijzen Davies Inc.
Pretoria, South Africa
05.2013 - 09.2014
  • Practicing lawyer (Solicitor) specializing in insurance litigation specifically corporate liability.
  • Conducted in-depth research in order to write effective proposals, agreements and contracts.
  • Argued clearly, logically and persuasively in written and oral form.
  • Provided legal advice, opinions and solutions regarding issues and risks on various transactional and regulatory matters.
  • Advised clients on intricacies of law, fostering informed understanding of legal rights and obligations.
  • Represented clients at trial proceedings.

Attorney (Solicitor)

Hill McHardy and Herbst
Bloemfontein, South Africa
11.2010 - 04.2012

· Practicing lawyer (Solicitor) – general litigation.

· Conducted in-depth research in order to write effective proposals, agreements and contracts.

· Argued clearly, logically and persuasively in written and oral form.

· Provided legal advice, opinions and solutions regarding issues and risks on various transactional and regulatory matters.

· Advised clients on intricacies of law, fostering informed understanding of legal rights and obligations.

· Represented clients in Court.

Attorney (Barrister)

Self Employed & Independent Contracts
Pretoria, South Africa
01.2009 - 11.2010
  • Practicing lawyer (Barrister) specializing in general litigation.
  • Participated in negotiations with opposing counsels to reach a mutually beneficial resolution.
  • Spearheaded negotiations to settle cases before trials.
  • Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.
  • Conducted legal research on relevant case law to support positions in litigation matters.
  • Attended mediations and arbitrations when necessary to resolve disputes between parties.
  • Reviewed and monitored court orders, filings, pleadings, motions, briefs, and other documents.
  • Presented court cases at all levels of court.

Education

Bachelor of Laws (LLB) - Law

University of Pretoria
12.2008

Bachelor of Commerce - Business and Law

University of Pretoria
12.2006

Insurance Management

Insurance Institute of Canada
Vancouver

Skills

  • Proficient in microsoft office
  • Proficient knowledge of BC online, ltsa, esl, ghost practice, lexis nexis, canlii, various corporate registries, various operational crm databases, civil resolution tribunal (CRT)
  • Networking through mobile and digital platforms
  • Expert in litigation, negotiation, mediation
  • Expert in time and staff management
  • Fluent in english & afrikaans; moderate german
  • Creating an environment conducive of learning/teaching/
  • Customer Relationship Management
  • Investigative Research
  • Risk Management

Professional Memberships

  • Cape Bar Society, South Africa, 2008
  • Law Society of the Northern Provinces, South Africa, 2013

Timeline

Senior Recovery Analyst

AVIVA Insurance Company of Canada
04.2021 - Current

Manager Customer Retention and Claims

Super Save Group
03.2019 - 03.2021

Litigation Representative

Super Save Group
09.2017 - 02.2019

Paralegal

ICBC
05.2017 - 08.2017

Attorney (Solicitor)

Van Breda and Herbst Inc.
10.2014 - 02.2017

Attorney (Solicitor)

Van Ellinkhuijzen Davies Inc.
05.2013 - 09.2014

Attorney (Solicitor)

Hill McHardy and Herbst
11.2010 - 04.2012

Attorney (Barrister)

Self Employed & Independent Contracts
01.2009 - 11.2010

Bachelor of Laws (LLB) - Law

University of Pretoria

Bachelor of Commerce - Business and Law

University of Pretoria

Insurance Management

Insurance Institute of Canada
Marli Griesel