Summary
Overview
Work History
Education
Skills
Timeline
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Natalie McManus

Hamilton,Canada

Summary

Law Clerk with over 15 years of experience in mortgage enforcement, legal documentation, and multi-provincial procedures. Proficient in foreclosure management, bankruptcy law, and settlement negotiations. Track record of success in loss mitigation, property management, and financial recovery. Excited to bring energy, precision, and legal acumen to an innovative law firm.

Overview

15
15
years of professional experience

Work History

Senior Recovery Analyst

Sagen Mortgage Insurance Company Canada
02.2023 - 02.2025
  • Maintained confidentiality as per company policy handling sensitive information about clients’ financial situations while working on their cases.
  • Maintained a thorough understanding of industry regulations, ensuring compliance throughout all aspects of the recovery process.
  • Negotiated over 5 million in settlements with clients, ensuring mutually beneficial outcomes while maintaining company guidelines.
  • Streamlined the recovery process for increased efficiency and improved overall performance.
  • Managed a high volume of accounts, ensuring timely follow-up and thorough documentation.
  • Provided exceptional customer service throughout the recovery process, fostering positive relationships with clients.
  • Analyzed customer financial records to determine an appropriate payment plan.
  • Maintained accurate records of customer accounts, payments and payment plans.

Senior Real Estate Analyst

Sagen Mortgage Insurance Company Canada
01.2010 - 01.2023
  • Enhanced property valuation accuracy by conducting thorough market research and analysis. Completing sales in less than 30 days.
  • Collaborated with cross-functional teams to optimize asset performance and minimize risk exposure.
  • Participated in industry conferences and networking events, expanding professional connections within the real estate community.
  • Provided mentorship and guidance to junior analysts to foster a collaborative working environment and support professional growth.
  • Identified areas for cost savings, implementing process improvements that positively impacted the bottom line.
  • Maintained strong relationships with brokers, lenders, and appraisers to facilitate smooth transactions in a competitive market environment.
  • Maximized revenue potential from properties through strategic marketing efforts.
  • Kept current assessment roles outlining the status and value of every property in my portfolio.
  • Completed appraisals on properties, supporting property transactions or for legal purposes.
  • Tracked property information and updated listings in computer database to maintain current files.

Loss Mitigation Analyst / Team Leader

Sagen Mortgage Insurance Company Canada
10.2018 - 02.2021
  • Developed strong relationships with external vendors, optimizing collaboration during mortgage enforcement process.
  • Leveraged technological tools and software to streamline case management, improving overall efficiency and productivity.
  • Addressed escalated lender concerns with diplomacy and tact, resolving issues efficiently while maintaining positive relationships.
  • Contributed to successful audits by maintaining thorough documentation of all loss mitigation activities and decisions made throughout the process.
  • Provided support during times of high volume or staffing shortages by assisting colleagues with their workload as needed.
  • Checked property valuations to assess foreclosure feasibility.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.

Education

Diploma - Law Clerk

Trios College
Hamilton, ON
07.2026

Real Estate Salesperson - Real Estate

RECO
Toronto, ON
02.2002

Skills

  • Strong communication skills
  • Commitment to professional integrity
  • Effective time management
  • Analytical thinking
  • Thorough data management
  • Meticulous attention to detail
  • Proficient in Microsoft Office and Lender Platforms
  • Regulatory compliance expertise
  • Proactive self-starter
  • Skilled in managing priorities

Timeline

Senior Recovery Analyst

Sagen Mortgage Insurance Company Canada
02.2023 - 02.2025

Loss Mitigation Analyst / Team Leader

Sagen Mortgage Insurance Company Canada
10.2018 - 02.2021

Senior Real Estate Analyst

Sagen Mortgage Insurance Company Canada
01.2010 - 01.2023

Diploma - Law Clerk

Trios College

Real Estate Salesperson - Real Estate

RECO

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