Marlene Nunez
TORONTO,ON
Summary
Resourceful Purchasing Administrator known for high productivity and efficient task completion. Possess specialized skills in vendor negotiation, inventory management, and cost reduction strategies. Excel in communication, problem-solving, and time management, ensuring smooth operations in procurement processes.
Overview
39
39
years of professional experience
Work History
Purchasing Administrator/Customer Service Representative
Edward Dworkin Dist/FKK Dworkin’s Wholesale Cash & Carry
North York, ON
10.1992 - Current
- Managed procurement processes for diverse product categories at a wholesale cash and carry.
- Coordinated supplier communications to ensure timely order fulfillment and product availability.
- Reviewed purchase orders for accuracy and compliance with company policies and procedures.
- Assisted in vendor selection by evaluating pricing, quality, and delivery timelines.
- Developed relationships with suppliers to enhance negotiation outcomes and service reliability.
- Processed invoices and ensured timely payment to maintain positive vendor relations.
- Maintained accurate records of purchased items, pricing and delivery dates.
- Provided support in resolving discrepancies between invoices and purchase orders.
- Managed inventory levels to ensure availability of materials needed for production.
- Developed relationships with vendors to negotiate terms of agreements.
- Oversaw the preparation and processing of purchase orders and documents in accordance with company policies.
- Coordinated with logistics to ensure timely delivery of purchased items.
- Handled customer inquiries and resolved issues efficiently.
- Processed orders accurately using point-of-sale systems.
- Managed returns and exchanges following company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Developed positive relationships with customers through friendly interactions.
Records Clerk/Front Desk Receptionist
City Hall
06.1992 - 10.1992
- Processed and maintained public records for city departments and residents.
- Assisted citizens with inquiries related to public records requests.
- Reviewed documents for accuracy and compliance with regulations.
- Collaborated with city officials to streamline record-keeping procedures.
- Implemented filing systems to enhance organization and efficiency.
- Organized and filed documents to ensure easy access and retrieval.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Created new folders for incoming records requests as necessary.
- Maintained and updated company filing systems.
- Retrieved, sorted, copied and filed all documents and paperwork.
- Analyzed large volumes of data quickly and accurately.
- Filed physical copies of important documents for future reference.
- Assisted other departments with retrieving archived materials.
- Prepared, sorted and indexed documents for data entry into the computer system.
- Maintained accurate and up-to-date records of all documents and files.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Composed correspondence to internal and external company contacts.
Aircraft Records Clerk
Toronto Island Airport
TORONTO
03.1988 - 12.1990
- Organized and maintained accurate records for passenger and flight data.
- Processed incoming documents for compliance with airport regulations.
- Utilized electronic filing systems to streamline record retrieval.
- Coordinated with various departments to ensure record accuracy and completeness.
- Trained new employees on proper record-keeping procedures and systems.
- Reviewed documentation for discrepancies and corrected errors promptly.
- Managed confidential information while adhering to privacy policies and protocols.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Reviewed existing records systems to identify areas for improvement.
- Created new folders for incoming records requests as necessary.
- Compiled statistical data from filed records when requested.
- Created or updated records with new files or information.
- Filed physical copies of important documents for future reference.
- Provided file, document and record access to appropriate personnel.
- Maintained accurate and up-to-date records of all documents and files.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Updated electronic databases with changes or additions to existing records.
- Generated reports on file activity within specified time frames.
- Responded promptly to inquiries about records management processes.
- Participated in meetings and committees related to information management and governance.
- Managed comprehensive filing systems, both electronic and paper-based, ensuring easy accessibility and organization.
- Maintained records of materials using logbooks or computers and generated computerized reports.
Education
George Harvey Collegiate Institute
York, ONCertificate - Business English
Bathurst Heights Secondary School
Toronto 09.1989 - 12.1989
Certificate - Short Management Support/Organizational Behaviour
Ryerson Polytechnical University
Toronto 09.1988 - 12.1988
Timeline
Purchasing Administrator/Customer Service Representative
Edward Dworkin Dist/FKK Dworkin’s Wholesale Cash & Carry
10.1992 - Current
Records Clerk/Front Desk Receptionist
City Hall
06.1992 - 10.1992
Certificate - Business English
Bathurst Heights Secondary School
09.1989 - 12.1989
Certificate - Short Management Support/Organizational Behaviour
Ryerson Polytechnical University
09.1988 - 12.1988
Aircraft Records Clerk
Toronto Island Airport
03.1988 - 12.1990
George Harvey Collegiate Institute