Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARLEN CORTES

Edmonton,Married

Summary

Organized and dedicated Administrative Assistant, committed to customer satisfaction operational excellence exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Administration Assistant

ZIMAT
05.2018 - 12.2022
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Executed record filing system to improve document organization and management.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Offered technical support and troubleshooting issues to enhance office productivity.
  • Logistics coordination for the delivery of material and meeting the goal of customer satisfaction.

Selling Agent

COPPEL
01.2016 - 02.2018
  • Customer Service to give you greater satisfaction when purchasing your products.
  • Preparation of monthly inventory, keeping control of the area and products to avoid losses.
  • Training of Personnel to be able to provide better customer service.
  • Implementation of strategies to achieve and increase sales goals each month.


Store Keeper

BOUTIQUE VALENTINA
03.2014 - 11.2015
  • I directed the opening and closing tasks of the store.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Received, merchandised, and arranged all shop items for visual display.
  • Stocked storerooms and adjusted minimum and maximum par levels in the automated inventory system.
  • Ability to manage multiple tasks at the same time and to work effectively in a fast-paced environment

Education

High School Diploma -

PREPA EN LINEA SEP
MEXICO
04.2016

Skills

  • Report Generation
  • Supply Replenishment
  • Business Correspondence Writing
  • Meeting Coordination
  • Workflow Coordination
  • Records Management Systems
  • Staff Management
  • Office Administration
  • Project Management
  • Confidential Document Control
  • Office Management
  • Customer Relations

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Administration Assistant

ZIMAT
05.2018 - 12.2022

Selling Agent

COPPEL
01.2016 - 02.2018

Store Keeper

BOUTIQUE VALENTINA
03.2014 - 11.2015

High School Diploma -

PREPA EN LINEA SEP

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MARLEN CORTES