Mark Jayson Pangilinan
Etobicoke,ON
Summary
Dependable and dedicated professional with over 6 years of experience in material handling, device management, and technical support within fast-paced environments. Recognized for strong leadership, enhancing team productivity and safety compliance through effective training and communication. Proven ability to multitask and prioritize effectively, achieving deadlines while maintaining a safe work environment. Excellent interpersonal skills, enabling collaboration with cross-functional teams and fostering positive working relationships. Strong technical aptitude with hands-on experience in inventory management and mobile device management, ensuring operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/Operator
CAN Media
Etobicoke, ON
01.2020 - Current
- Developed and executed marketing strategies, resulting in a 40% increase in client engagement through social media platforms
- Designed and implemented creative photography setups for events, receiving positive feedback from clients and enhancing service offerings
- Managed all aspects of the business, including budgeting, invoicing, and client communication, ensuring financial stability and growth
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Hardware Fulfillment Specialist/Technical Support
MPOYNT
North York, ON
04.2022 - 08.2024
- Managed the end-to-end lifecycle of mobile devices, from receipt to deployment, ensuring timely updates and compliance with security standards
- Collaborated with IT and facilities teams to troubleshoot and resolve technical issues, improving response times by 30%
- Conducted training sessions for team members on device management protocols and safety practices, enhancing overall team efficiency
- Maintained accurate inventory records and conducted audits, achieving 98% inventory accuracy over two years
Forklift Driver
The Home Depot
Etobicoke, ON
02.2018 - 04.2022
- Operated sit-down forklifts, reach trucks, and order pickers to transport goods efficiently within the warehouse
- Streamlined material handling processes, reducing loading and unloading times by 15%
- Proactively reported safety hazards and maintained compliance with safety regulations, contributing to a 20% reduction in workplace incidents
- Conducted regular inventory checks and managed stock levels, ensuring optimal product availability and presentation
- Loaded and unloaded trucks with forklift in a safe manner.
- Inspected the forklift daily to ensure proper functioning of safety equipment and components.
- Moved products to designated areas using the forklift.
Education
Bachelor of Science - Information Technology
STI College
Caloocan, Metro Manila, PhilippinesSkills
- Mobile Device Management (MDM): Proficient in deploying and managing mobile devices across various platforms (iOS, Android, Windows, MacOS)
- Technical Troubleshooting: Experienced in diagnosing and resolving hardware and software issues to ensure minimal downtime
- Network Configuration: Knowledgeable in installing and configuring network devices, including routers and switches, ensuring optimal performance
- Safety Compliance: Trained in workplace safety standards and best practices, actively promoting a culture of safety
- Inventory Management: Skilled in maintaining accurate records and conducting regular audits to ensure compliance and availability
- Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and ITSM tools (ServiceNow, Zendesk) for incident management
Certification
- SOTI MOBICONTROL ADMINISTRATION V15
- VSP - MBL (Mobility Management)
- Microsoft IT Support Specialist Professional Certificate (Pending, expected [Nov, 2024])
- Certified Forklift Operator
Timeline
Hardware Fulfillment Specialist/Technical Support
MPOYNT
04.2022 - 08.2024
Owner/Operator
CAN Media
01.2020 - Current
Forklift Driver
The Home Depot
02.2018 - 04.2022
Bachelor of Science - Information Technology
STI College
Similar Profiles
Suzie SegalSuzie Segal
EXECUTIVE PRODUCER at Media Companies Include: Pilgrim Media Group, Lionsgate Films, Mike Mathis Productions, Style Network, E! Network, IMG Media, Harpo Productions, Shed MediaEXECUTIVE PRODUCER at Media Companies Include: Pilgrim Media Group, Lionsgate Films, Mike Mathis Productions, Style Network, E! Network, IMG Media, Harpo Productions, Shed Media
Mohammed Zia ShaheenMohammed Zia Shaheen
Founder & Principal Consultant at Loop Media-Social Media AgencyFounder & Principal Consultant at Loop Media-Social Media Agency
Paul ShermanPaul Sherman
Regional Sales Trainer at GTE/Verizon/Dex Media/Thryv MediaRegional Sales Trainer at GTE/Verizon/Dex Media/Thryv Media
Henry AggreyHenry Aggrey
Postal Clerk at Canada PostPostal Clerk at Canada Post
Raquel AdjeiRaquel Adjei
Hair Braider at Glammed by QuelHair Braider at Glammed by Quel