Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MARK CENAIKO

MARK CENAIKO

Airdrie,AB

Summary

I am a motivated and hardworking first-year Business student with strong hands-on experience in sales/managerial service. I am adept at building strong client relationships, identifying customer needs, and delivering tailored solutions. Known for reliability, strong work ethic, and leadership in team settings. Quick learner with a commitment to continuous improvement and delivering top-tier service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Manager

House Of Cars
02.2025 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.

Plumbing Apprentice

Knight Plumbing & Heating
04.2024 - 10.2024
  • Participated in the Plumbing Apprentice Program
  • Assisted in hands-on installations and maintenance
  • Learned technical skills in a fast-paced work site environment

Lead Sales Associate

JD Sports – CrossIron Mills
01.2024 - 04.2024
  • Provided high-level customer service and product knowledge
  • Mentored new staff and led closing/opening routines
  • Consistently exceeded sales targets

Team Lead – Window Cleaning

Mosaic Home Services Ltd.
05.2023 - 08.2023
  • Led a team of window cleaners to complete residential and commercial jobs
  • Communicated directly with clients to ensure satisfaction
  • Maintained quality control and project timelines

Team Lead – Window Cleaning

Power Services
05.2022 - 07.2022
  • Led a team of window cleaners to complete residential and commercial jobs
  • Communicated directly with clients to ensure satisfaction
  • Maintained quality control and project timelines

Custodial Team Lead

H.A.R.T. (Humanitarian Aid Response Team)
12.2016 - Current
  • Manage weekly janitorial operations for office/warehouse facilities
  • Schedule and supervise a team to ensure cleanliness standards
  • Maintain inventory and equipment; ensure shift coverage and task completion

Education

Bachelor of Business Administration -

Ambrose University
Calgary, AB

High School Diploma - undefined

Bearspaw Christian School
Calgary, AB
06.2022

Skills

  • Strong interpersonal and communication skills
  • Leadership & teamwork experience
  • Time management and multitasking abilities
  • Reliable and professional work ethic
  • Sales experience
  • Social media and digital communication
  • Organizational and task coordination
  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Certification

First Aid & CPR Certified

Timeline

Sales Manager

House Of Cars
02.2025 - Current

Plumbing Apprentice

Knight Plumbing & Heating
04.2024 - 10.2024

Lead Sales Associate

JD Sports – CrossIron Mills
01.2024 - 04.2024

Team Lead – Window Cleaning

Mosaic Home Services Ltd.
05.2023 - 08.2023

Team Lead – Window Cleaning

Power Services
05.2022 - 07.2022

Custodial Team Lead

H.A.R.T. (Humanitarian Aid Response Team)
12.2016 - Current

High School Diploma - undefined

Bearspaw Christian School

Bachelor of Business Administration -

Ambrose University

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