Provided exceptional customer service to enhance client satisfaction and loyalty.
Coordinated vehicle service appointments, ensuring optimal scheduling and workflow efficiency.
Conducted thorough assessments of vehicle issues, communicating findings clearly to clients.
Developed and maintained strong relationships with customers through effective communication and follow-ups.
Shop Manager
Midas Auto Service
03.2010 - 06.2012
Education
No Degree - Automotive Engineering
Orchard Park Secondary
Stoney Creek, ON
Skills
Customer relations
Customer satisfaction
Building relationships
Complaint handling
Service advising
Repair recommendations
Organization
Warranty processing
Estimating costs
Follow-up skills
Documentation
Parts ordering
Vehicle inspection
Languages
English
Full Professional
Certification
Name / Nom: Mark Vandenberg
Card Number / Numéro de la carte: CN29529135
Date of birth / Date de naissance: 1963-08-22
Date of Issue / Date d'émission: September 18, 2023
Valid for 60 days from date of issue / valide pour une période de 60 jours à partir de la date d'émission
Timeline
Shop Manager
Midas Auto Service
03.2010 - 06.2012
Automotive Service Advisor
Speedy Auto Service
04.1981 - 03.2026
No Degree - Automotive Engineering
Orchard Park Secondary
Section name
The holder is competent in the safe operation of pleasure craft as indicated by the completion of the Pleasure Craft Operator Card Regulations Act, 2001.
Le titulaire de cette carte a la compétence requise pour conduire une embarcation de plaisance, y compris le règlement sur la compétence des conducteurs d'embarcations de plaisance du Canada, 2001.
Section name
The holder is competent in the safe operation of pleasure craft as indicated by the completion of the Pleasure Craft Operator Card Regulations Act, 2001.
Le titulaire de cette carte a la compétence requise pour conduire une embarcation de plaisance, y compris le règlement sur la compétence des conducteurs d'embarcations de plaisance du Canada, 2001.