Summary
Overview
Work History
Education
Skills
Timeline
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Mark Smither

Barrie,ON

Summary

Proven Project Manager at Kas Kitchens Inc, adept in enhancing customer satisfaction and attention to project schedules. Excellent in communication, I consistently exceeded client expectations, ensuring high-quality outcomes. I know firsthand the importance of attentiveness when closing a deal and how to turn the clients vision into reality. Very hardworking and passionate individual and ready to help achieve company goals.

Overview

7
7
years of professional experience

Work History

Project Manager, Client Services

Kas Kitchens Inc
02.2020 - Current
  • Improved client satisfaction by delivering high-quality project outcomes on a timely schedule.
  • Demonstrated expertise facilitating smooth transitions from one project to another and minimizing disruptions to ongoing operations.
  • Developed a thorough understanding of project plans to ensure timely completion.
  • Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information. i.e. Dropbox, Chief Architect, and 2020 Design Software.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

Lead Cabinet Finisher

Kas Kitchens Inc
02.2019 - 02.2020
  • Contributed to business growth by consistently delivering high-quality finished products that met or exceeded client expectations.
  • Achieved a high-quality finish on cabinets by meticulous preparation, sanding, and staining techniques.
  • Work hand and hand with lacquer and polyurethane based products.
  • Knowledge of spray equipment, spray booth operation and maintenance.
  • Quality checks and examination of all cabinet parts to ensure they match the desired specification before being shipped and installed.

Lead Mixologist

Kenzington Burger Bar
07.2017 - 02.2020
  • Facilitated proper security within the restaurant.
  • Communicated with customers to deliver quality drinks and optimal service.
  • Showcased expertise in mixology, and a commitment to excellence in beverage service.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained a clean, safe, and organized work environment in compliance with company standards.

Education

Police Foundations Diploma -

Georgian College of Applied Arts And Technology
Orillia, ON

Graduate Certificate - Pre-Service Firefighter Education And Training

Georgian College of Applied Arts And Technology
Barrie, ON

Skills

  • Customer Satisfaction
  • Team motivation
  • Project Scheduling
  • Deadline Management
  • Excellent Communication
  • Sales Support
  • Organizational Skills

Timeline

Project Manager, Client Services

Kas Kitchens Inc
02.2020 - Current

Lead Cabinet Finisher

Kas Kitchens Inc
02.2019 - 02.2020

Lead Mixologist

Kenzington Burger Bar
07.2017 - 02.2020

Police Foundations Diploma -

Georgian College of Applied Arts And Technology

Graduate Certificate - Pre-Service Firefighter Education And Training

Georgian College of Applied Arts And Technology

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Mark Smither