Summary
Overview
Work History
Education
Skills
Volunteer Experience Affiliations
Languages
Timeline
Generic

Mark Osborne

Toronto,ON

Summary

Accomplished Sales Executive with 15+ years of experience delivering quality results and exceeding sales goals. Expertise in cost containment, market plan execution and business development. Excellent communication, networking and negotiation skills. Committed to achieving strategic sales goals and building loyalty and trust, both externally and internally.

Overview

13
13
years of professional experience

Work History

Vice President

Chronicles Cannabis
01.2020 - Current
  • Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
  • Grew business from 790k in revenue in 2022 to 1.6 million in 2023.
  • Streamlined operations to maximize business efficiency and profits.
  • Oversaw divisional marketing and advertising.
  • Managed financial, operational and human resources to optimize business performance.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.

Director of Business Development

Complete Energy Solutions
12.2018 - 12.2019
  • Enhanced company's market presence through targeted networking events and relationship building.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Mentored team members to develop their skills, leading to increased productivity and successful promotions within company.

Director of Business Development

Intell Lighting Solutions
10.2015 - 05.2018
  • Helped create a $17.5M sales pipeline that resulted in $5.2M worth of business being closed in 2016.
  • Responsible for cultivating relationships and partnerships with government stakeholders, manufacturers, and distributors.
  • Executed campaigns to educate prospective clients on the benefits of Ontario's Save On Energy Program.
  • Conduct energy audits for clients to identify areas where reducing hydro consumption & cost saving can be achieved.
  • Responsible for building brand awareness and raising company profile.

Project Manager - North American Business Operations

SAP America
03.2013 - 05.2015
  • Responsible for evangelizing user adoption and enablement of new internal tools like SAP Store, E-Contracting, Quote to Cash, Contract Management Solutions and Mobile Apps
  • Facilitate the end-to-end sales cycle working with sales in their engagements with legal, contracts, finance, pricing & partner support
  • Provide operational and system training to field and inside sales teams
  • Responsible for rolling out all projects to the field including sales process, methodology, account and opportunity management as well as post-merger integration of SAP’s acquired companies
  • Test & evaluate internal tools and processes to identify gaps & make recommendations on how to increase efficiency & productivity.

Enterprise Account Manager - Government, Aerospace & Defense

SAP America
03.2011 - 03.2013
  • Managed Fortune 500 Accounts such as Lockheed Martin, Northrop Grumman, Boeing, Raytheon, and L-3.
  • Cultivated and maintained strong business relationships with key decision-makers within these key SAP accounts.
  • Developed and executed a strategic marketing plan covering 4 product areas.
  • Created a robust 4x pipeline that resulted in $2M worth of business being passed to field organization.
  • Successfully led accounts through a customer-centric selling approach.
  • Collaborated with solution partners, resellers, industry principals and SAP executives to progress and close sales opportunities
  • Contributed to securing several enterprise deals totalling over $12M
  • In 2012, acted as the lead ISE within Aerospace & Defense having worked strategically with SAP senior executives and solutions specialists to drive customer engagements, create client demonstrations and build proposals which led to record profits.

Education

Double Honours Bachelor Of Arts - Business Management/Political Science

University of Toronto
Toronto, ON
01.2004

Skills

  • Investor Relations
  • Strategic Planning
  • Policies and Procedures
  • Project Management
  • Market Research & Lead Generation
  • Contract Negotiation
  • Closing Ability
  • Customer-Centric Selling
  • Event Management

Volunteer Experience Affiliations

  • Board of Directors, Liberty Village Residents Association (LVRA), 2015, Present
  • Board of Directors, Mississauga-Centre Federal Liberal Riding Association, 2004, Present
  • Organizer, The Make A Difference Golf Tournament for Children’s Cancer, 2011, Present
  • Founding Member, King West - Liberty Village Transit Council, 2017
  • Manage, coach and play on an adult recreational hockey team (ASHL Oakville), 2001, Present
  • Organizer, Political Campaigns (Federal, Provincial, Municipal), 1999, Present
  • City of Mississauga Canada Day Committee, 2009
  • President, University of Toronto Young Liberals, 2002, 2004
  • Youth Organizer and Elected Voting Delegate, Paul Martin Federal Liberal Leadership Campaign, 2003

Languages

English
Native or Bilingual
French
Limited Working
Spanish
Limited Working

Timeline

Vice President

Chronicles Cannabis
01.2020 - Current

Director of Business Development

Complete Energy Solutions
12.2018 - 12.2019

Director of Business Development

Intell Lighting Solutions
10.2015 - 05.2018

Project Manager - North American Business Operations

SAP America
03.2013 - 05.2015

Enterprise Account Manager - Government, Aerospace & Defense

SAP America
03.2011 - 03.2013

Double Honours Bachelor Of Arts - Business Management/Political Science

University of Toronto

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Mark Osborne