Mark Hekkelman
Fillmore
Summary
Dedicated caregiver with strong skills in patient management, relationship building, and time management. Committed to enhancing client well-being through personalized care plans and effective communication.
Overview
21
21
years of professional experience
Work History
Caregiver/Patient Care Coordinator
Private Residence
Fillmore, CA
03.2022 - Current
- Assisted with daily living activities, ensuring comfort and safety for client.
- Provided companionship and emotional support, enhancing overall well-being of individual.
- Maintained accurate records of patient care, documenting changes in condition and needs.
- Coordinated medication schedules, ensuring compliance with prescriptions for multiple clients.
- Implemented safety measures to prevent accidents and promote a secure environment at home.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Developed personalized care plans tailored to individual preferences and requirements.
Assistant Director of Purchasing
Ojai Valley Inn & Spa
Ojai, CA
04.2021 - 03.2022
- Developed and implemented purchasing strategies to optimize inventory management and reduce costs.
- Coordinated vendor negotiations, ensuring favorable terms and quality standards were met consistently.
- Analyzed market trends to forecast purchasing needs and enhance procurement decision-making processes.
- Streamlined purchasing workflows by integrating technology solutions for improved efficiency and accuracy.
- Mentored junior staff on procurement best practices, fostering a culture of continuous improvement within the team.
- Collaborated with cross-functional teams to align purchasing goals with broader organizational objectives.
- Analyzed supplier performance data, identifying areas for improvement and working closely with vendors to address issues.
Operations Manager/Assistant Merchandise Manager
Designer Shoe Warehouse, DSW
Northridge, CA
07.2010 - 08.2016
- Streamlined inventory management processes, reducing stock discrepancies and improving order fulfillment efficiency.
- Led cross-functional teams to implement cost-saving initiatives, enhancing overall operational performance.
- Developed training programs for staff, fostering a culture of continuous improvement and operational excellence.
- Implemented scheduling strategies that optimized workforce utilization and minimized labor costs.
- Established key performance indicators to monitor operational effectiveness and drive strategic decision-making.
- Coordinated logistics operations, ensuring timely delivery of products while maintaining high standards of service quality.
Regional Store Manager
American Apparel
Los Angeles, CA
07.2005 - 06.2010
- Led operational strategy to enhance store performance and customer satisfaction across multiple locations.
- Developed and implemented training programs for staff, improving employee retention and service quality.
- Oversaw inventory management processes, ensuring optimal stock levels and reducing shrinkage rates.
- Analyzed sales data to identify trends, driving targeted marketing strategies and promotions.
- Coordinated with cross-functional teams to align regional objectives with overall company strategy and initiatives.
- Established a culture of accountability among employees by setting clear expectations and monitoring individual performance metrics.
- Led district meetings with fellow store managers to share best practices, successes, challenges faced within their regions.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Business Administration
Califorinia State University Channel Islands
Camarillo12-2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Relationship building
- Verbal and written communication skills
- Team collaboration
- Patient management
Timeline
Caregiver/Patient Care Coordinator
Private Residence
03.2022 - Current
Assistant Director of Purchasing
Ojai Valley Inn & Spa
04.2021 - 03.2022
Operations Manager/Assistant Merchandise Manager
Designer Shoe Warehouse, DSW
07.2010 - 08.2016
Regional Store Manager
American Apparel
07.2005 - 06.2010
Bachelor of Science - Business Administration
Califorinia State University Channel Islands