Starchuisha Owens
Los Angeles
Summary
Compassionate Direct Care Worker with expertise in patient care and team coordination. Skilled in addressing physical and emotional needs, managing appointments, and coordinating household support. Strong communication and conflict resolution abilities enhance client satisfaction and health outcomes. Committed to helping clients lead fulfilling lives through effective management of health-related conditions and social activities.
Overview
20
20
years of professional experience
Work History
Caregiver/Patient Care Nurse Assistant
IHSS
Los Angeles
06.2024 - Current
- Provided personal care and assistance to clients with daily living activities.
- Facilitated client mobility and transportation to appointments, enhancing access to necessary healthcare.
- Administered medication and monitored client health as per care plans.
- Maintained a clean and safe environment for clients at home.
- Communicated effectively with clients, families, and healthcare professionals.
- Trained new caregivers on best practices for client care procedures.
- Assisted clients with bathing, dressing, and personal hygiene in a respectful manner.
- Enhanced patient outlook and daily living quality through compassionate and personalized care.
- Prepared meals according to dietary requirements and supported feeding, ensuring nutritional needs were met.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Audiance
standing room only
Los Angeles
03.2018 - Current
- clapping high energetic
- Collaborated with design teams to create visual elements that engaged target audiences.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- following all team lead directors
- Read and memorized scripted lines from producer
Staple Center
People Ready Staffing
Los Angeles
03.2011 - Current
- Collaborated with diverse coworkers to accomplish goals and resolve product and service issues.
- Enhanced customer satisfaction by resolving inquiries with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Managed crowd control during events to maintain safety and order.
- Provided excellent customer service to attendees throughout events.
- Coordinated with vendors to meet logistical requirements for successful event execution.
- Communicated event details clearly with team members to ensure alignment.
- Greeted guests upon arrival and provided them with event information.
Janitorial Supervisor
youth coalition yjc
Los Angeles
08.2022 - 06.2023
- Supervised daily cleaning operations for community facilities and youth programs.
- Trained staff on proper cleaning techniques and safety protocols.
- Scheduled and delegated tasks to maintain efficient workflow among team members.
- Managed inventory of cleaning supplies and ordered materials regularly.
- Inspected facilities to ensure cleanliness and adherence to health standards.
- Resolved conflicts among staff to maintain a positive working environment.
- Collaborated with management to develop improved cleaning processes and procedures.
- Monitored work performance of janitors to ensure adherence to safety regulations.
Mobile house keeper
untouched cleaning
Los Angeles
03.2021 - 08.2022
- Executed thorough cleaning and sanitizing of surfaces in residential homes, enhancing overall hygiene for clients.
- Organized cleaning supplies and equipment for optimal accessibility and efficiency.
- Performed laundry duties, including washing, drying, and folding garments promptly.
- Optimized task completion by effectively managing time, ensuring all assignments were fulfilled within designated hours.
- Assisted clients with special requests to ensure satisfaction with services provided.
- Engaged with clients regularly to address specific needs and gather feedback, fostering strong client relationships.
- Cleaned and polished furniture, fixtures, and other surfaces.
- Swept and mopped hardwood floors.
- Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
- Made beds with clean linens.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Supervisor lead custodian
Colosseum
Los Angeles
08.2019 - 02.2020
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Monitored building security and safety by locking doors or avoiding hazards.
- Coordinated team schedules to optimize workflow and productivity.
- Supervised daily operations ensuring compliance with company standards.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and managed supply orders effectively.
- Implemented process improvements to enhance operational efficiency.
- Maintained records of employee performance and attendance diligently.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Conducted recruitment and hiring processes to build a qualified team.
Janitor
UNLV
las vegas
07.2019 - 07.2019
- Maintained cleanliness in classrooms and common areas throughout campus.
- Operated cleaning equipment to maintain clean and sanitary floors across campus.
- Restocked supplies in restrooms and break rooms to ensure availability.
- Collaborated with staff to coordinate special event clean-up activities.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Assisted with waste disposal and recycling efforts across university facilities.
- Performed routine deep cleaning of high-traffic areas to enhance building appearance and hygiene.
- Sorted and disposed of trash and recycling materials to ensure organized and clean common areas.
- Emptied wastebaskets and trash containers in all designated areas to maintain cleanliness.
EVS Porter
cedars/ Haynes building
Los Angeles
07.2019 - 07.2019
- Ensured cleanliness and organization in patient areas and common spaces to promote a safe environment.
- Assisted staff by transporting equipment and supplies throughout the facility.
- Followed safety protocols while managing waste disposal and cleaning materials.
- Collaborated with team members to ensure efficient workflow during peak times.
- Monitored inventory levels of cleaning supplies and reported shortages promptly.
- Removed trash from patient rooms and disposed of it properly.
- Provided exceptional customer service to patients, visitors, and staff, enhancing their overall experience.
- Acted swiftly to address emergency spills or messes, minimizing disruption and ensuring safety.
- Performed minor maintenance tasks such as changing light bulbs.
- Cleaned and sanitized patient rooms, restrooms, operating rooms, lobbies, lounges, hallways, stairwells and other assigned areas.
- Assisted nursing staff with room setup prior to admitting patients.
- Utilized appropriate personal protective equipment when handling biohazardous material.
Food Prep Cooking Assistant
Salvation Army Soup Kitchen
Las Vegas
11.2017 - 12.2017
- Prepared ingredients for daily meal services at the community soup kitchen.
- Supported chefs in cooking and assembling nutritious meals for clients in need.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Followed safety and sanitation guidelines to ensure food quality and safety.
- Collaborated with volunteers to enhance food preparation processes for better service delivery.
- Sorted and stored donated food items according to established procedures.
- Communicated effectively with team members to coordinate meal service tasks.
- Trained new staff and volunteers on kitchen operations and safety protocols to ensure smooth workflow.
- Ensured all ingredients used were fresh before using them in meal preparations.
Sign Holder
People Ready Staffing
Los Angeles
02.2014 - 12.2015
- Promoted services and events by holding signs with high visibility.
- Attracted attention and generated interest by engaging with potential customers.
- Positioned and adjusted signs for optimal visibility and impact.
- Maintained a professional appearance while representing the brand.
- Communicated clearly with team members to ensure alignment on promotions.
- Drew in potential customers through energetic dance moves and enthusiastic waving.
- Maintained energy and smiling facial expressions during entire shift to represent business well.
cashier
Superior Market
Los Angeles
01.2007 - 05.2008
- Processed customer transactions with accuracy and efficiency, ensuring smooth operations in high-traffic checkout stations.
- Assisted customers in selecting products and answering inquiries about store offerings.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions securely, maintaining accuracy and reducing errors in financial exchanges.
- Collaborated with team members to ensure smooth operation during peak hours.
- Restocked shelves promptly to ensure product availability for customers.
- Participated in training new cashiers on register systems and customer service protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Executed additional tasks assigned by management.
- Greeted customers and provided product information, enhancing customer satisfaction and engagement during their shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked store shelves with merchandise during peak hours to maintain product availability.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Election Poll Worker
Government
Los Angeles
11.2006 - 11.2006
- Guided voters through registration and ballot distribution to enhance their voting experience.
- Clarified voting procedures to promote understanding and ensure compliance.
- Set up and maintained polling equipment for smooth operations.
- Assisted curbside voters with disabilities incapable of obtaining physical access to voting machines.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Helped new voters complete registration paperwork and sign-in procedures.
- Instructed voters on proper use of voting machines, addressing inquiries to ensure confidence in the process.
- Asked questions to obtain voters' name, addresses, and ages.
- Collected necessary information from voters to determine correct voting location and ballot.
- Aided non-English and limited-English speaking voters in voting booths.
Education
GED -
Moriningside High School
Inglewood, CA01-2005
GED -
Glendale Community College
Glendale, CA05-2026
Skills
- Patient care
- Patient education
- Personal hygiene assistance
- Sanitation compliance
- Care plan management
- Patient advocacy
- Team coordination
- Conflict resolution
- Time management
- Medical records management
- Inventory management
- Patient companionship
- Social interaction
- Communication skills
- Flexible schedule
- Respectful and compassionate
Languages
Spanish
Elementary
Affiliations
- west Central flee market
Accomplishments
- NA/certification
Timeline
Caregiver/Patient Care Nurse Assistant
IHSS
06.2024 - Current
Janitorial Supervisor
youth coalition yjc
08.2022 - 06.2023
Mobile house keeper
untouched cleaning
03.2021 - 08.2022
Supervisor lead custodian
Colosseum
08.2019 - 02.2020
Janitor
UNLV
07.2019 - 07.2019
EVS Porter
cedars/ Haynes building
07.2019 - 07.2019
Audiance
standing room only
03.2018 - Current
Food Prep Cooking Assistant
Salvation Army Soup Kitchen
11.2017 - 12.2017
Sign Holder
People Ready Staffing
02.2014 - 12.2015
Staple Center
People Ready Staffing
03.2011 - Current
cashier
Superior Market
01.2007 - 05.2008
Election Poll Worker
Government
11.2006 - 11.2006
GED -
Moriningside High School
GED -
Glendale Community College